Housekeeper

Maison Estelle; Witney; On-site; GBP 29,000 - 35,000; Full time

Job summary

Maison Estelle is seeking a motivated Housekeeper to join the Housekeeping team. This role offers the chance to ensure high cleanliness standards in guest areas while providing outstanding service. Enjoy perks like biannual socials, discounts, and well-being support in a supportive environment.

Benefits

Biannual company socials

Exclusive staff rates

Birthday Wheel gifting

Stocked colleague spaces

Freshly prepared meals while on shift

Pension and life assurance schemes

28 days holiday

Recommend-a-friend bonus

Uniform provided and maintained

Onsite seamstresses for uniform adjustments

Qualifications

• Passionate about Housekeeping.
• Ability to perform under pressure.
• Excellent interpersonal skills.

Responsibilities

• Maintain cleanliness of guest areas and bedrooms.
• Surpass guests’ expectations in service.
• Communicate effectively with team and guests.

Skills

Communication skills

Time management

Organisational skills

Initiative

Teamwork

Job description

Who are we?

Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa- Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids’ club for the little ones and a workspace. As the countryside companion to Maison Estelle, the manor is also a ‘hosted home’, bringing people together that have plenty to say and nothing to prove.

We are looking for a motivated Housekeeper to join our Housekeeping team.

The on target earning potential for this role is £32,910.40 per annum per annum based on a 40 hour contract - comprising a base salary of £29,910.40, plus a qualified estimate of £3,000 in gratuities and service charge*. Please note this role is paid hourly so this is a projected salary and OTE.

Here's a bit more detail on what we see you doing in this role:

As a Housekeeper, you will ensure that all guest areas, bedrooms and behind the scenes facilities are maintained to the highest standards of cleanliness, continually surpassing our members’ and guests’ expectations. You will have an excellent eye for details, and a genuine passion for hosting. You should be confident in communicating with colleagues as well as our members and guests, and thrive on providing an exceptional guest experience.

Who we are looking for:

• Passionate about Housekeeping.
• An enthusiastic team player with a positive mindset and hugely charismatic.
• Ability to perform under pressure and deliver results to deadlines.
• Someone who takes responsibility and initiative to explore issues and to generate new ideas with creative thinking.
• Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests.
• Excellent interpersonal, time management and organisational skills.

What’s in it for you?

At Estelle, we prioritize your well-being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates, biannual socials, and Birthday Wheel surprises. Nurture your well-being with stocked colleague spaces and daily Smart Fridges. Engage in forums shaping The Estelle Way and utilise the provided uniforms and onsite seamstress support. Join us for a fulfilling journey where you are valued, supported, and celebrated.

Here at Estelle, we want to create a unified culture and sense of belonging across both Estelle Manor and Maison Estelle. We have a range of perks and benefits at your fingertips:

• Biannual company socials plus smaller social and sports groups
• Exclusive staff rates and F&B discounts across sister properties
• Estelleversary and Birthday Wheel gifting for all employees (including overnight stays and dinners)
• Colleague spaces stocked with food, drinks and locally sourced coffee
• Seasonal, daily stocked Smart Fridges with freshly prepared meals while on shift
• Added protection of both our pension and life assurance schemes
• 28 days holiday, inclusive of bank holidays, which increases with length of service. For any part time positions, please note the holiday allowance will be pro-rata.
• Colleague Forums and Sustainability Committees to help create The Estelle Way
• Recommend-a-friend bonus scheme
• Uniform provided, cleaned and pressed
• Onsite seamstresses to ensure your uniform is fitted and repaired

About gratuities & service charge:

• Gratuities (tips) are paid on a pro-rata basis regardless of your role.
• It is estimated that in 2025, our full-time employees can expect to receive in the range of £3,000 in addition to their annual salary.