Housekeeper

Darwin Escapes; Tilford; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

MediCash Health Plan

Employee Assistance Programme

Training and development opportunities

Career progression opportunities

Gym membership

Cycle to work

Enhanced holiday and sick pay

Job summary

As a Housekeeper at Tilford Woods, you’ll play an important role in creating a clean, comfortable and welcoming environment for our guests. Working as part of a friendly team, you’ll help prepare our holiday accommodation to a high standard, ensuring everything is fresh, tidy and ready for guest arrivals.

Required Criteria 18 years old+, able to work weekends and bank holidays, driving license. Skills include following cleaning checklists, maintaining lodges, and contributing to a positive guest

Responsibilities

• Clean and prepare lodges and other accommodation units to company standards for guest arrivals.
• Change bed linen and make beds neatly.
• Thoroughly clean kitchens, bathrooms, bedrooms and living areas.
• Vacuum, dust, mop floors and wipe down all surfaces.
• Ensure each accommodation unit is presented to a high standard before check-in.
• Make sure all accommodation feels clean, welcoming and presentable for guests.
• Report maintenance issues or damages promptly to management.
• Maintain cleanliness in communal areas when required.
• Help ensure guests receive a positive first impression when arriving at their accommodation.
• Work collaboratively with other housekeeping team members, particularly during busy changeover days.
• Support supervisors in preparing accommodation efficiently within allocated timeframes.
• Follow company cleaning checklists, procedures and standards consistently.
• Maintain a positive and helpful approach when working as part of the wider park team.
• Use cleaning products and equipment safely and as instructed.
• Store cleaning materials safely and appropriately.
• Adhere to all health and safety policies and procedures at all times.
• Report any hazards, accidents or incidents promptly to management.

Job description

Housekeeper

Role Overview

We are looking for a Housekeeper to join our friendly team at Tilford Woods, part of Darwin Escapes.

This role is perfect for someone who takes pride in maintaining high standards of cleanliness and enjoys working as part of a team. You will help prepare our holiday accommodation to ensure every guest arrives to a clean, spotless and welcoming lodge.

About the Park

Set within the beautiful Surrey countryside, Tilford Woods offers guests a peaceful woodland escape surrounded by nature. The park provides comfortable holiday accommodation in a tranquil setting, making it the perfect destination for guests looking to relax, explore the local area and enjoy a break away from the everyday.

With its picturesque woodland surroundings and proximity to the charming village of Tilford, the park provides a welcoming environment for both guests and team members.

About Darwin Escapes

Darwin Escapes operates unique holiday destinations across the United Kingdom, offering beautiful locations, quality accommodation and memorable guest experiences.

Across our resorts, our teams are passionate about delivering exceptional service and creating unforgettable moments for our guests and holiday homeowners.

Whether you are starting your career in hospitality or progressing into management, Darwin Escapes offers opportunities to grow and develop within a supportive and expanding organisation.

Housekeeper – Roles & Responsibilities

Accommodation Cleaning

• Clean and prepare lodges and other accommodation units to company standards for guest arrivals.


• Change bed linen and make beds neatly.


• Thoroughly clean kitchens, bathrooms, bedrooms and living areas.


• Vacuum, dust, mop floors and wipe down all surfaces.


• Ensure each accommodation unit is presented to a high standard before check-in.

Guest Experience

• Make sure all accommodation feels clean, welcoming and presentable for guests.


• Report maintenance issues or damages promptly to management.


• Maintain cleanliness in communal areas when required.


• Help ensure guests receive a positive first impression when arriving at their accommodation.

Team Support

• Work collaboratively with other housekeeping team members, particularly during busy changeover days.


• Support supervisors in preparing accommodation efficiently within allocated timeframes.


• Follow company cleaning checklists, procedures and standards consistently.


• Maintain a positive and helpful approach when working as part of the wider park team.

Health & Safety

• Use cleaning products and equipment safely and as instructed.


• Store cleaning materials safely and appropriately.


• Adhere to all health and safety policies and procedures at all times.


• Report any hazards, accidents or incidents promptly to management.

What’s in it for you?

• Heavily discounted holidays across Darwin Escapes resorts.


• Discounts when dining or using spa facilities across our resorts.


• Free use of many resort facilities.


• MediCash Health Plan


• Employee Assistance Programme.


• Training and development opportunities.


• Career progression opportunities.


• Access to employee benefits and discounts.


• Discounted gym memberships.


• Enhanced holiday and sick pay.


• Cycle to Work scheme.


• The opportunity to sell annual leave.

  (Some benefits are subject to terms and conditions.)

About The Role

About the Role

As a Housekeeper at Tilford Woods, you’ll play an important role in creating a clean, comfortable and welcoming environment for our guests. Working as part of a friendly team, you’ll help prepare our holiday accommodation to a high standard, ensuring everything is fresh, tidy and ready for guest arrivals. This is a hands-on role that’s ideal for someone who takes pride in their work and enjoys working in a fast-paced team environment.

Required Criteria

• 18 years old+


• Able to work weekends and bank holidays


• Driving license

Skills Needed

About The Company

A Darwin Escape is all about creating the perfect destination for our guests to relax, explore and make lasting memories. Whether guests are looking to unwind in peaceful countryside surroundings or enjoy a fun-filled break with family and friends, our resorts offer a variety of experiences designed to suit every type of holiday.

Across our resorts, we offer a range of accommodation, from luxury lodges with private hot tubs to spacious caravans and unique stays such as treehouses. Each location has its own character, facilities and atmosphere, but all share the same focus on delivering high standards of hospitality and memorable guest experiences.

Our beautifully maintained resorts feature excellent on-site facilities and welcoming environments where guests can relax, recharge or enjoy adventure and exploration in some of the UK’s most desirable locations.

Behind every great Darwin Escape is a dedicated team. Our colleagues play a vital role in ensuring every guest enjoys their stay, helping to create the friendly atmosphere and outstanding service that our resorts are known for.

Company Culture

At Darwin Escapes we believe our people are at the heart of everything we do. Our teams work together to create welcoming environments and memorable experiences for our guests across our resorts throughout the United Kingdom.

Each of our destinations has its own personality, from luxurious lodge retreats to family-focused resorts and peaceful countryside locations. While every resort is unique, all of our teams share the same commitment to delivering outstanding service and creating great experiences for our guests and holiday home owners.

We are proud to offer a friendly and supportive working environment where colleagues are encouraged to develop their skills and grow their careers. Whether you are starting your first role in hospitality or progressing into management, Darwin Escapes provides opportunities for development, training and career progression across our growing collection of resorts.

Wherever you join us, you will become part of a team that values professionalism, teamwork and pride in delivering exceptional service.

Company Benefits

At Darwin Escapes, we believe in supporting our people. That’s why we offer a range of benefits, training opportunities and perks across our resorts.

Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Employee development programs, Employee discounts, Gym membership or wellness programs, Free parking, Cycle to work, Referral bonus, Competitive salary, Discount on meals purchased , Discount on spa treatments or products, Free parking or Discounted parking , Employee Assistance Scheme, Progression opportunities, Bereavement leave

Salary

£12.89 per hour