Housekeeper

Loughview Leisure; Templepatrick; On-site; GBP 18,000 - 24,000; Full time

Job summary

Doubletree by Hilton Templepatrick is seeking a dedicated Housekeeper to join our team during an exciting refurbishment. The role offers flexible morning, afternoon, and evening shifts, with weekday and weekend options to fit around personal commitments.

Help maintain guest bedrooms and public areas to the highest standards of cleanliness and presentation. Join a world-renowned hotel and contribute to unforgettable stays, ensuring exceptional comfort and pristine environments for guests.

Qualifications

• Must have the right to work in UK.
• Maths and English GCSE or equivalent.
• Good communication skills.
• Must be able to work to deadlines.
• Previous cleaning experience.

Responsibilities

• Ensure standards of cleanliness and tidiness in bedrooms, corridors, function rooms and public areas are maintained.
• Carry out daily cleaning of assigned rooms, bathrooms, corridors and public areas to high standards, including bed linen changes and towel replacements.
• Vacuum, mop, dust and perform deep cleaning of rooms as needed.
• Maintain upkeep of vacant rooms and restock brochures and consumables.
• Manage laundry, storerooms and service tails; keep carts and equipment organized.

Skills

Good communication skills

Must be able to work to deadlines

Previous cleaning experience

Education

Maths and English GCSE or equivalent

Right to work in UK

Job description

Housekeeper

Join the Doubletree by Hilton Templepatrick! As we embark on an exciting refurbishment, we're expanding our dedicated Housekeeping team. This is a fantastic opportunity to contribute to a world-renowned hotel, ensuring every guest experiences the exceptional comfort and pristine environment they expect.

We understand the importance of work-life balance, offering flexible morning, afternoon, and evening shifts, including weekday and weekend options, to fit around your personal commitments. If you have a keen eye for detail, a passion for maintaining the highest standards of cleanliness and presentation, and thrive in a dynamic hospitality setting, we invite you to help us create unforgettable stays in our guest bedrooms and public areas.

About the role

Primary Duties & Responsibilities

1. To ensure standards of cleanliness, hygiene and tidiness in all bedrooms/corridors/function rooms/public areas are maintained:

2. Ensuring the daily cleaning of assigned rooms, bathrooms, corridor areas and public areas to the highest standards. This includes changing bed linen, replacing towels, cleaning bathrooms thoroughly, vacuuming, damp mopping and damp dusting daily. Deep cleaning of rooms.

3. Ensuring the upkeep of vacant rooms.

4. Replenishing brochures, paper goods and consumables throughout the bedrooms/hotel.

5. Maintaining the Laundry, Storerooms, and cart/carry-tray.

To ensure customer satisfaction is maintained by:

1. Ensuring guest laundry is collected, charged, and returned to the guest in a speedy and accurate fashion.

2. Ensuring guest property left behind is logged and stored in a secure location for lost property.

3. Referring guest problems or complaints to the Housekeeping Manager or Housekeeping Supervisor.

4. Actioning any maintenance requests in order to comply with the hotel’s established quality standards and ensure guest satisfaction.

5. Informing the Head Housekeeper or Housekeeping Supervisor of any additional supplies and items needed.

6. Attending any appropriate off and on the job training courses.

7. always Wearing a clean and suitable uniform and name badge.

8. Implementing the hotel’s good customer relations policy, including politely addressing every guest you meet and directing all guests where appropriate.

Carrying out any other duties as may be reasonably required by Management and/or Housekeeping Manager

About the company

A Tapestry of Exquisite Stays

Required Criteria

• Must have the right to work in UK
• Good communication skills
• Maths and English GCSE or equivalent
• Must be able to work to deadlines
• Previous cleaning experience

Desired Criteria

• 6 months housekeeping experience in a hotel environment