Housekeeper

Tewv; Tees Valley; Hybrid; GBP 13,000 - 17,000; Part time

Job summary

Tees Esk and Wear Valleys NHS Foundation Trust is seeking a Housekeeper to join their Hotel Services team, based at Roseberry Park Hospital. The role involves cleaning and catering duties across offices, patient and communal areas, with shifts 7am-6pm and 26.5 hours per week.

The successful candidate will be passionate about patient care, capable of working in a multi-professional team, and committed to high standards of cleanliness and customer service.

Qualifications

• Food Hygiene Certificate Level 2 (to be completed within 12 months).
• Numeracy and Literacy to level 2.
• NVQ Level 2 in Housekeeping (within agreed timescale).

Responsibilities

• Provide cleaning and catering services as part of the Hotel Services team across offices, patient and communal areas.
• Work as part of a multi-professional team in a hospital environment.
• Demonstrate high standards of customer service and cleanliness.
• Be flexible with shifts, including weekends and bank holidays.

Skills

Follow protocols

Attention to detail

Time management

Communication skills

Breakaway techniques

Safe cleaning practices

Use of cleaning equipment

Education

Food Hygiene Certificate Level 2

NVQ Level 2 in Housekeeping

Numeracy & Literacy Level 2

Tools

Motorised cleaning equipment

Job description

Go back Tees Esk and Wear Valleys NHS Foundation Trust

Housekeeper

The closing date is 29 September 2026

Housekeepers are responsible to provide and maintain cleaning and catering services as part of the Hotel Services team to office, patient and communal areas within the Trust. Ensuring a clean, safe and supportive environment for staff and patients working towards their recovery.

You will need to be passionate and enthusiastic about patient care putting patients at the heart of everything you do. You will be working in a multi-professional team and will need to be able to think on the spot and be empathetic. You will be passionate about our business, creating a culture of continuous improvement.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Main duties of the job

We require a friendly, positive thinking, organised and motivated individual to work as a Housekeeper within the Trusts Hotel Services Team.

1 x 26.5 hours

The post holder will be based at Roseberry Park Hospital and will be required to work shifts between the hours of 7am-6pm including weekends and bank holidays.

You should be highly motivated, reliable, and flexible also willing to work at short notice as there may be opportunities for extra hours.

Experience in cleaning duties and use of chemicals and equipment are essential as you will be working in a demanding environment. Catering and food service experience would be beneficial along with a passion to providing high standards of customer service.

Experience of working or volunteering in a mental health and learning disabilities setting is essential. Also, the ability to provide a positive approach and image, when working with relevant client groups throughout the Trust.

Candidates must possess Food Hygiene Certificate level 2 or work towards successful completion in an agreed timescale.

Essential are; Numeracy, Literacy and IT level 2. (Equivalent to GCSE grades 9 to 4 (A* to C in old GCSE grading system)

NVQ Level 2 Housekeeping is desirable. All candidates should demonstrate a commitment to undertake further training and qualifications as deemed necessary to the position within agreed timescales.

About us

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.

Job responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

The successful candidates will complete a 5-day induction programme, location will be agreed prior to start date.

Person Specification

Qualifications

• Food Hygiene Certificate Level 2 (to be completed within 12 months)
• Numeracy and Literacy to level 2
• NVQ Level 2 in Housekeeping (within agreed timescale)

Experience

• Experience in use of cleaning materials and equipment
• Experience of working or volunteering in a mental health or learning disabilities environment
• Experience cleaning in a hospital environment

Knowledge

• Knowledge of Health & Safety and COSHH
• Knowledge of National Standard of Cleanliness (within agreed timescale)
• Knowledge of deep-cleaning procedures
• Knowledge of Patient-Lead Assessment of the Care Environment (PLACE) (within agreed timescale)
• Good understanding of confidentiality

Skills

• Able to follow protocols and instructions
• Able to demonstrate thoroughness and attention to detail in all tasks
• Safe, efficient and effective techniques in the following areas, producing consistently high standards: Cleaning; Deep cleaning; Use of motorised cleaning equipment e.g. floor scrubber, carpet cleaner; Use of kitchen equipment; Preparation and serving of food; Use and cleaning of regeneration ovens; Washing and ironing
• Effective verbal and written communication skills
• Time management and ability to prioritise effectively
• Breakaway techniques (within agreed timescale)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tees Esk and Wear Valleys NHS Foundation Trust