Housekeeper

TN United Kingdom; Northampton; On-site; GBP 20,000 - 24,000; Full time

Job summary

A forward-thinking company is seeking a dedicated cleaning professional to ensure a safe and pleasant environment for customers. This role involves maintaining cleanliness in both home and communal areas, adhering to health and safety protocols, and utilizing cleaning products effectively. The ideal candidate will possess strong interpersonal skills and the ability to work independently or as part of a team. With a focus on customer needs, this position offers a rewarding opportunity to contribute positively to the well-being of vulnerable adults in the community.

Qualifications

• Experience in customer service and cleaning roles is advantageous.
• Knowledge of health and safety procedures, particularly COSHH.

Responsibilities

• Ensure cleanliness and safety in customer environments.
• Follow health and safety procedures while using cleaning products.

Skills

Customer service NVQ2

Cleaning experience

Use of cleaning products

Knowledge of cleaning procedures

Health & safety knowledge

Time management

Interpersonal skills

Teamwork

Tools

Carpet cleaners

Job description

Reporting into the Location Manager, responsibilities will include:

• Ensuring that the location is clean, pleasant, and safe for customers in either their home environment or communal areas. Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.

Required knowledge & experience:

• Customer service NVQ2 would be advantageous.
• Previous cleaning experience and knowledge is desirable.
• Use of cleaning products in a safe manner.
• Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
• Understanding of data protection, confidentiality, and safeguarding of vulnerable adults.
• Health & safety in the workplace including Control of Substances Harmful to Health (COSHH).

Required skills:

• Well organized with good time management skills.
• Strong interpersonal and empathy skills with a friendly personality.
• Able to work individually and as part of a team.
• Ability to prioritize and plan around customer needs.