Housekeeper

The Inn Collection Group; North Shields; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join a leading hospitality group as a Housekeeper, ensuring cleanliness and comfort in a stunning coastal pub setting. You will be part of a dedicated team, contributing to memorable guest experiences while enjoying great perks and a supportive work environment.

Benefits

Extra paid holiday for your birthday

Paid breaks

50% off food at any of our Inns

Stay for £1 during January, February, and March

1/3 off room bookings all year round

£50 on same day bookings

15% off bed and breakfast for loved ones

24/7 confidential support

Tronc (tips)

Give-inn back scheme

Qualifications

• Friendly and detail-oriented, able to remain calm under pressure.
• Manage stocks of linen, towels, and room supplies effectively.

Responsibilities

• Cleaning rooms to high standards and ensuring public areas are clean.
• Promptly reporting maintenance issues and following safety guidelines.

Skills

Attention to Detail

Reliability

Teamwork

Job description

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and a warm welcome from a team that’s at the heart of everything we do.

The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focus, warmth, and honesty, all with the goal of Making People Happy.

How we say thank you!

1. Celebrate your birthday with an extra paid holiday.
2. Build your future with support from our Lead-Inn development program.
3. Take the time you need to rest and recharge; Paid Breaks are on us.
4. Enjoy 50% off food at any of our Inns.
5. Relax with a stay at any of our Inns during January, February, and March for just £1.
6. Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
7. Experience a spontaneous trip away with £50 on same day bookings.
8. It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
9. 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
10. Tronc (tips) to you and your colleagues.
11. Contribute to a company that gives back through our Give-inn back scheme.
12. Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

Sitting in a commanding position overlooking the expansive Longsands Beach, this art deco-style building has been completely renovated. Located in Tynemouth, it offers stunning views of the coastline and easy access to the seafront. The building houses a pub restaurant with 250 internal and 300 external covers, a fish and chip takeaway, and an ice cream and coffee parlour, adding to the vibrant coastal experience.

You’ll Fit Right Inn

At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams.

A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you’ll work collaboratively, contributing to a positive and efficient work environment.

Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You’ll follow safety guidelines, work to create memorable visits for our guests, and manage your stocks of linen, towels, and room supplies effectively.

If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces, we think you’ll fit right inn…

This role gives Victorija the flexibility to balance her family commitments. Watch Victorija’s video to learn more about our Housekeeping roles: https://careers.inncollectiongroup.com/join-inn

*Age-related pay rates apply for Under 21s.*