Housekeeper

ACS Group; Leeds; Vor Ort; GBP 40.000 - 60.000; Vollzeit

Zusammenfassung

ACS Group in London is seeking an experienced housekeeper for a large private residence. The role focuses on flawless home management, privacy, and discreet service, with duties spanning luxury cleaning, laundry, wardrobe care, and climate control.

You will work within a small professional household and report to the House Manager. Ideal candidates have 3+ years in private UHNW settings, excellent discretion, strong organisational skills, and verifiable references.

Qualifikationen

• 3+ years’ experience in private UHNW households.
• Silent service environment experience.
• Care for luxury materials and finishes.
• Excellent time management and organisation.
• Absolute discretion and confidentiality.
• Verifiable references from private households.

Aufgaben

• Maintain exceptional cleanliness across all rooms and luxury spaces.
• Follow daily/weekly cleaning schedules with sensitivity to privacy.
• Monitor climate and air quality and operate home tech.
• Manage laundry and wardrobe care including delicate fabrics.
• Provide evening turndown and presentation for rooms.
• Receive deliveries, log items, and coordinate returns.
• Maintain storage with FIFO and inventory checks.
• Report tasks and climate readings to House Manager.

Kenntnisse

Private UHNW households

Discretion

Housekeeping

Time management

Communication

Attention to detail

Wardrobe care

Confidentiality

References

Tools

Humidifiers

Dehumidifiers

Air purifiers

Cleaning systems

Apps & timers

Jobbeschreibung

About the Role

We are seeking an experienced, discreet and detail-oriented Housekeeper to join the household team of a large private residence in London.

It is a position in a silent service environment, focused on flawless home management, comfort and the quality of the living environment, always with complete respect for the family’s privacy.

You will report to the House Manager / Butler and work as part of a small, professional household team.

Key Responsibilities:

Luxury Housekeeping & Presentation

• Maintain exceptional standards of cleanliness across all four floors, including formal reception rooms, the spa area (pool, sauna and hammam), kitchen, gym, bedrooms, studies and family areas.
• Carry out daily and weekly cleaning schedules, including specialist care of natural stone, solid wood, metals, leather and other luxury surfaces.
• Conduct deep cleans while the family is away, including steam sanitisation, linen inventory, storage organisation and detailed labelling.

Climate, Air Quality & Technical Oversight

• Maintain a comfortable atmosphere throughout the home, including temperature, humidity, air quality and lighting.
• Monitor temperature and humidity sensors, and PM and CO₂ levels where available.
• Maintain humidifiers, dehumidifiers, air purifiers and extraction systems.

Laundry & Wardrobe Care

• Manage the full laundry cycle: sorting, delicate washing, careful drying, steaming and ironing.
• Care for children’s clothing, luxury fabrics and labelled linen sets.
• Coordinate dry cleaning, making sure items go out and come back on time.

Evening Turndown Service

• Air rooms, set soft lighting and tidy living areas.
• Prepare bedrooms: beds, pyjamas and throws, drinking water, curtains and blinds, and a final freshness check.
• Prepare bathrooms: fresh towels, replenished amenities, and spotless surfaces and mirrors.

Coordination & Communication

• Work from checklists and logs, with daily reports on completed tasks, issues and climate readings.
• Work closely with the rest of the household staff.
• Strictly observe confidentiality (NDA), privacy and “do not disturb” protocols.

Deliveries, Couriers & Returns

• Receive, inspect and log deliveries, recording any damage.
• Prepare returns and exchanges, arrange courier collections and track shipments.

Storage, Stock & Inventory

• Keep storage areas immaculate, labelled and managed on a FIFO basis.
• Carry out weekly and monthly inventories of linen and consumables, reordering when stock reaches set minimum levels.
• Photograph incoming deliveries and keep all storage areas in order.

Requirements

• 3+ years’ experience in private UHNW households, including experience in a silent service environment.
• Excellent professional housekeeping skills and knowledge of caring for luxury materials and finishes.
• Confident use of household equipment: humidifiers, dehumidifiers, air purifiers, cleaning systems, and basic apps and timers.
• Experience caring for delicate items and high-value wardrobes.
• Clear, concise communication.
• Excellent time management, accuracy and organisation.
• Absolute discretion and respect for confidentiality.
• Verifiable references from previous private households.

Work Location: In person