Housekeeper

Holiday Inn Blackpool-Housekeeping; Lancashire; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Discounted hotel room rates

Extra day off for your birthday

Flexible working arrangements

Life Insurance

Free meals on duty

Job summary

Holiday Inn Blackpool is looking for a Guest Services Room Attendant who will deliver memorable experiences in a vibrant environment. You’ll keep guest rooms and public areas spotless while ensuring every guest’s stay is enjoyable.

The ideal candidate will focus on cleanliness, possess a positive attitude, and demonstrate efficient working skills. Access to a comprehensive benefits package and a supportive team culture is offered.

Qualifications

• Commitment to high cleanliness standards.
• Ability to work efficiently during busy shifts.
• Flexibility to assist where needed.

Responsibilities

• Keep guest rooms and public areas spotless.
• Clean and prepare rooms for guests.
• Replenish in-room amenities promptly.
• Coordinate with other departments for guest needs.

Skills

Attention to detail

Positive attitude

Strong communication skills

Efficient working

Team player

Job description

In a modern and stylish hotel located in the heart of Blackpool, just moments from the seafront, Winter Gardens and town centre, a Guest Services Room Attendant will play a key role in delivering memorable experiences in a fast‑paced environment. The role involves welcoming guests, crafting locally inspired cocktails, and creating standout dining experiences, all while ensuring every guest’s stay is smooth and enjoyable.

A DAY IN THE LIFE OF A GUEST SERVICES ROOM ATTENDANT AT THE HOLIDAY INN BLACKPOOL

• Keep guest rooms and public areas spotless and welcoming, creating a comfortable space guests love to return to
• Clean, dust, vacuum, and polish with an eye for detail, making sure every room is guest‑ready
• Change linens, make beds, and refresh towels, keeping everything looking fresh and inviting
• Replenish in‑room amenities, from toiletries to tea and coffee, ensuring guests have everything they need
• Report any maintenance issues or missing items promptly to keep rooms in top shape
• Follow health, safety and cleanliness standards, helping maintain a safe environment for guests and team members
• Support with special requests, like setting up extra beds or delivering extra amenities, going the extra mile to make each stay memorable
• Work closely with other departments, especially the front desk and maintenance, to deliver a seamless guest experience

WHAT WE NEED FROM YOU

• A keen eye for detail and a commitment to high cleanliness standards
• A positive, can‑do attitude, with a passion for creating a welcoming environment
• Strong communication skills to coordinate with other team members and respond to guest needs
• The ability to work efficiently, staying organised and focused during busy shifts
• A team player who’s flexible and willing to help wherever needed to keep things running smoothly

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people.

• Discounted hotel room rates for you and your friends & family
• An additional day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Stream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact us.