Housekeeper

Anchor Hanover Group; Ilkeston; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Equal opportunity employer

Job summary

Anchor Hanover Group in Ilkeston, UK is seeking a part-time cleaner to ensure homes and communal areas are clean, safe and welcoming. The role requires attention to safety procedures, respect for resident confidentiality, and the ability to work well both independently and as part of a team. The organisation promotes equal opportunity and inclusive networks.

Qualifications

• NVQ2 in Customer Service or equivalent is preferred.
• Experience with cleaning products and safety procedures is desirable.
• Understanding of data protection and safeguarding in care settings is required.

Responsibilities

• Keep the location clean, pleasant and safe for customers in homes or communal areas.
• Use cleaning products safely and follow health and safety procedures.

Skills

Time management

Empathy

Interpersonal skills

Teamwork

Education

Customer service NVQ2

Job description

Hours:20

Reporting into the Business Manager, Location Manager or District Manager responsibilities will include:-

• Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas.
• Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.

Required knowledge & experience:

• Customer service NVQ2.Previous cleaning experience and knowledge is desirable.
• Use of cleaning products in a safe manner.
• Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
• Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
• Health & safety in the workplace including Control of Substances Harmful to Health (COSHH)

Required skills:

• Well organized with good time management skills.
• Strong interpersonal and empathy skills and a friendly personality.
• Able to work individually and as part of a team.
• Ability to prioritise and plan around customer needs.

Anchor is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is ‘respect’, therefore we do not accept harassment or discrimination from any colleague, resident or third party.

Please note all applicants must already hold the legal right to work in the UK to apply for this role.