Housekeeper

The Signet Collection; Eastbourne; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

28 days holiday pro-rata

Wagestream access

Discounted rates across hotels

Flexible weekend scheduling

Referral bonus up to £1000

Long Service Awards

Masterclasses & workshops

Apprenticeships to Level 3

Job summary

The Signet Collection is seeking a highly professional Weekend Room Attendant to join our Housekeeping team at The Alfriston in East Sussex. This luxury property, dating to the 14th century, offers 41 bedrooms, a brasserie, spa and garden views.

You will support delivering exceptional guest experiences with attention to detail, a warm welcome, and teamwork. Full training will be provided, with opportunities for development and flexible weekend shifts.

Qualifications

• Prior experience preferred, though full training will be given in a luxury environment.

Responsibilities

• Take pride in what you do and have a keen eye for detail.
• You will be passionate about offering standards of excellence to our guests.
• Have a natural ability for delivering a warm and friendly welcome.
• Have a genuine desire to go the extra mile to provide an exceptional guest experience.
• Be a team player and able to communicate both to our guests and other team members.
• Have a willingness to learn and develop, be hungry to learn!

Skills

Attention to detail

Customer service

Teamwork

Communication

Job description

We are looking for a highly professional WeekendRoom Attendantto join our Housekeeping team for the very exciting opening of The Alfriston located in East Sussex, which dates back to the 14th century and is the fourth property in the growing Signet Collection.

The newly refurbished Hotel has 41 beautifully redesigned bedrooms and suites, a stunning function room, The 1554 Brasserie, offering views over the front lawn towards the sea and revamped herb and vegetable plots across the hotel gardens. The hotel bar offers more casual dining for guests both in and outdoors, while the Orangery serves breakfast and afternoon tea with views over the rear gardens and the Signet spa includes a steam room, sauna, outdoor swimming pool and three treatment rooms.

We can offer you:

• An amazing opportunity of joining and being part of a very exciting adventure.
• An excellent starting salary or hourly rate, plus generous tronc to top up your monthly earnings.
• Access personalised training, buddy programmes, clear career paths and genuine opportunities for your development.
• Discounted rates across our restaurants and hotels for you, family and friends to enjoy.
• Wagestream - access up to 40% of your pay before pay date, and save directly from your salary.
• 28 days’ holiday pro-rata + birthday off (including Bank Holidays).
• Team recognition programme to celebrate your achievements.
• Referral bonus scheme for recommending top talent - earn up to £1000.
• Flexible scheduling without split shifts.
• Long Service Awards - dinners for two with all the trimmings, complimentary room stays with breakfast and dinner, theatre tickets to the West End, and so much more.
• Industry supplier trips and visits, as well as access to masterclasses and workshops.
• Flexibility to move across our Group, as you develop with us.
• Access to apprenticeships and accredited qualifications up to Level 3.

You will:

• Prior experience preferred, though full training will be given, working as a Room Attendant within a fast-paced, luxury environment.
• Take pride in what you do and have a keen eye for detail.
• You will be passionate about offering standards of excellence to our guests.
• Have a natural ability for delivering a warm and friendly welcome.
• Have a genuine desire to go the extra mile to provide an exceptional guest experience.
• Be a team player and able to communicate both to our guests and other team members.
• Have a willingness to learn and develop, be hungry to learn!

At Signet Collection, we believe that our appearance reflects the luxury and elegance our guests expect when they stay with us. As you consider joining our team, we want to remind you of the importance of presenting yourself in a way that reflects our style of hospitality; warm, charming, and polished.

So, if you are dedicated to making each and every guest experience unequivocally brilliant, and have what it takes, we would love to meet you!

Compensation: To be discussed