Housekeeper

Country Creatures; Devon and Torbay; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Training – online and face to face

People rewards

Generous holidays

Job summary

Country Creatures seeks a dedicated Housekeeper to clean and dress rooms and ensure meticulous presentation for guests at their inn network in the UK. The role focuses on maintaining high standards, coordinating with departments, and supporting housekeeping and front-of-house operations.

Applicants should take pride in their work, be proactive, and able to work efficiently with a strong sense of responsibility.

Qualifications

• Strong housekeeping skills and willingness to learn.
• Good numeracy and literacy for orders and linen management.
• Precise and particular regarding cleanliness and presentation.
• Flexible team player with reliable work ethic.

Responsibilities

• Clean all rooms to a high standard following checklists.
• Oversee cleaning of Swan Inn loos; work with the FOH team.
• Manage laundry: items checked in/out and returned to property.
• Manage room provisions orders and stock levels.
• Follow COSH and Health & Safety policies; escalate risks.
• Support the team and participate in training as needed.

Skills

Housekeeping skills

Attention to detail

Numeracy & literacy

Flexible team player

Job description

Housekeeper

At Country Creatures we pride ourselves on having beautifully styled rooms, providing luxurious accommodation befitting for our country inns. We are looking for a housekeeper to work with us to clean and dress the rooms, paying attention to every detail to ensure our guests have a comfortable and enjoyable stay with us.

To be suitable for this role you will take great pride in your work, working efficiently and productively to ensure every detail is looked after and that all our bedrooms and restaurant rooms are clean, tidy and maintained to a high standard. You will be proactive and have lots of common sense, addressing issues in the rooms, raising concerns regarding any maintenance issues, upholstery requirements or deep cleans that may be required.

Hours will be variable, and you will be required to be flexible depending on occupancy and rooms usage. The company provides PPE and suitable equipment as well as training, but the role is physically demanding and will require some lifting and carrying.

If you are committed, reliable and fun and want to work with a positive and friendly team.

Important Elements

• To clean all the rooms and to support all departments; ensuring the property is looked after and that high standards are maintained throughout the property
• To replenish rooms as per the company SOP’s
• To oversee the cleaning of the Swan Inn loos; working with the FOH team to maintain high standards throughout the day and evenings as per high levels of usage
• To clean bedrooms to a high standard, working efficiently and productively; ensuring checklists are followed, updated and maintained
• To ensure cleaning products used are fit for purpose; to ensure an efficient, excellent clean; ensuring wood/ upholstering, metals, marble or specialist surfaces
• To follow procedures and requirements as per H&S policy and practices, highlighting possible risks and escalating them to the responsible persons
• To work autonomously, taking pride in your work, being careful to follow our company standards whilst being creative and making good common-sense decisions as needed
• To support the team as needed; participating in training as needed
• To manage laundry requirements; ensuring all laundry including kitchen cloths, aprons, napkins and room linen, bedding, towels and any other laundry items are checked in and out to ensure company property is returned etc.
• To manage orders, ensuring room provisions, beauty and bathing products, toilet rolls and all additional room items are available at all times and stocks are managed effectively
• To ensure equipment is used appropriately and always maintained to a high standard
• To work autonomously ensuring compliance with our company’s COSH and Health & Safety Policy and Practices
• Any other additional responsibilities as required by the business

Essentials

• Committed, trustworthy and reliable
• Strong housekeeping skills and willingness to learn
• Good numeracy and literacy for orders and the management of linen etc.
• Precise and particular regarding cleanliness, presentation of restaurant and rooms
• Flexible team player
• Commitment to COSH and H&S compliance

Other important information

• Hours are variable but typically 7am to 3pm (5 days a week). Weekends are essential.
• Generous Holidays – loyalty is important to us and you get an additional day for every year of service up to a maximum of 5 additional days
• Training – online and face to face
• People rewards
• Opportunities to develop a career as part of a network of properties in the UK