Housekeeper

The Club Company; Colchester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Health club access

Bonus holiday days

Wedding Day off

Birthday Day off

Volunteer Day

Meal discounts

Retail discounts

Spa discounts

Friend/family membership discount

Employee Assistance Programme

Personal development programs

Cycle to Work scheme

Free parking

Uniform provided

Job summary

The Club Company is seeking a dedicated and detail‑oriented Housekeeper to join our team in Colchester. You will be responsible for ensuring all guest rooms are cleaned to the highest standards, creating a welcoming environment for our guests.

Responsibilities include thorough cleaning of rooms, sanitising bathrooms, making beds with fresh linens, and reporting readiness to the Head Housekeeper. Training sessions and team meetings are part of the role to support ongoing excellence.

Qualifications

• Experience of comparable work preferred.

Responsibilities

• Thoroughly cleaning all areas of guest rooms, from vacuuming floors and dusting furniture to sanitising bathrooms, including toilets, tiles, showers and sinks.
• Stripping and remaking beds with fresh linens, ensuring mattresses and blankets are in top condition.
• Prepare rooms and bathrooms to meet high standards and report to Head Housekeeper when rooms are ready for sale.
• Notify maintenance of any necessary repairs, assist with vacuuming hallways, and manage laundry for collection.
• Attend regular training sessions and team meetings to continuously improve and maintain excellence.

Skills

Experience about comparable work

Job description

About Us

The Club Company is a premium collection of golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations are what set us apart; beautiful grounds, picturesque views, and space to create that feel-good environment. Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel-good experience through health and wellness, golf and more. To us, nothing beats spending time at one of our clubs. We’re hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards.

We create a feel-good experience through our CARE values:

Caring, we are hosts with heart, helpful and respectful to customers – putting people first.

Ambitious, we are enterprising, fearless to reach the result and innovating – never giving up.

Respectful, we are considerate, establishing the needs of others, working efficiently and caring about high standards - with great attention to detail.

Energised, we are smile seekers, setting a positive tone and enjoying what we do! Happy to be at work and enthusiastic within a feel good environment.

Benefits:

• Complimentary access to our health club, group exercise classes, and discounted golf facilities.


• Bonus holiday days to reward long tenure - because we truly value commitment.


• Wedding Day off (conditions apply).


• Birthday Day off (conditions apply).


• A paid Volunteer Day to support causes you're passionate about (available after one year’s service).


• 70% off meals while on duty and 25% off when off-duty.


• 25% off retail.


• 25% off spa treatments (if booked and taken on the day).


• Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation and on a minimum 16 hours per week contract).


• Access to our Employee Assistance Programme, offering support for any challenges you may face.


• Personal development programs to support growth and for the considerable opportunities in our expanding group.


• Take advantage of our Cycle to Work scheme for a greener commute.


• Exclusive competition opportunities for team members with a golf handicap.


• STREAM, offering financial flexibility.


• Free parking.


• Uniform provided (role dependent).

The Role:

We are seeking a dedicated and detail-oriented Housekeeper to join our team. In this role, you will be responsible for ensuring that all guest rooms are cleaned to the highest standards, creating a comfortable and welcoming environment for our guests.

As Housekeeper, you'll play a vital role in creating a welcoming and spotless environment for our guests. Your responsibilities will include thoroughly cleaning all areas of guest rooms, from vacuuming floors and dusting furniture to sanitising bathrooms, including toilets, tiles, showers, and sinks. You'll also be in charge of stripping and remaking beds with fresh linens, and ensuring mattresses and blankets are in top condition. You'll prepare rooms and bathrooms to meet our high standards and report to the Head Housekeeper when rooms are ready for sale. Additionally, you’ll notify the maintenance team of any necessary repairs, assist with vacuuming hallways, and manage laundry for collection.

To help you grow in your role, you’ll attend regular training sessions and team meetings, ensuring we continue to improve and maintain excellence in all areas.

Experience & Skills Required:

• Experience of comparable work preferred.

Schedule:

• We operate a 7-days a week business, between 0600 to 2300


• Shift patterns will vary as per business requirements and encompass all opening hours - weekends and bank holidays

Embracing You:

We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, as an inclusive workplace, our team are comfortable bringing their authentic whole selves to work.

Be yourself - we like it that way!