Housekeeper

TN United Kingdom; Brighton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading provider of student accommodation in the UK seeks a Housekeeper to maintain cleanliness and hygiene in communal areas. The role involves customer care, reporting maintenance issues, and ensuring a welcoming environment for students. Ideal candidates will have experience in customer service or hospitality, good communication skills, and the ability to work independently.

Benefits

36 days annual leave

Discounts on Kaplan courses

24/7 confidential helpline

Company pension contributions

Enhanced parental pay

Qualifications

• Experience in customer service, hospitality or student service provision.
• Ability to prioritise workload and meet deadlines.

Responsibilities

• Maintain cleanliness and hygiene in student accommodation.
• Report maintenance issues and replenish supplies.

Skills

Customer Care

Communication

Teamwork

Job description

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Contract Type: Fixed Term Contract, ending September 2025

Working pattern: Part time 15 hours per week, 10am-6pm on weekends

Number of roles: 1

Salary: £12.60 per hour

We are looking for a Housekeeper to join our team.

As a Housekeeper at Kaplan Living you will play a vital role in maintaining high standards of cleanliness and hygiene within student accommodation. Responsible for cleaning communal areas such as kitchens, bathrooms, hallways, and lounges, the Housekeeper helps ensure a safe, tidy, and welcoming living environment for students. The role also involves reporting maintenance issues, replenishing supplies, and supporting the overall wellbeing of residents.

Kaplan Living is a leading provider of Purpose Built Student Accommodation in the UK. We provide accommodation primarily for Kaplan International Pathways Colleges and Kaplan International English Schools along with a provision for University and Direct Let accommodation.

What you’ll bring to the role

The successful applicant will:

Embrace the ‘more than just a room’ philosophy of Kaplan Living

Be a COSHH & Health & Safety Champion.

Have a passion for customer care and a sensitivity to students needs

Have experience in a customer facing environment

Ability to offer flexibility in working hours.

Maintain confidentiality.

Essential skills/ experience

Have experience in customer service, hospitality or student service provision, ideally in Hotels or Student accommodation.

Ability to prioritise workload and meet deadlines.

Good communication and customer care skills.

Capable of working with minimum supervision.

Work as a team player and pass on knowledge to others.

What we do

Part of Kaplan Inc., one of the world’s most diversified education businesses, Kaplan Living is a leading provider of Purpose-built Student Accommodation in the UK. We provide accommodation primarily for Kaplan International Pathways Colleges and Kaplan International English Schools along with a provision for University and Direct Let accommodation.

What we offer
As well as a competitive salary, and paths for career progression, we offer a comprehensive benefits package that includes:

36 days annual leave*

Big discounts on Kaplan courses for you and your family

24/7 confidential helpline providing counselling and other support services

Company pension contributions

Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels