Housekeeper

Anchor Hanover Group; Birmingham; On-site; GBP 9,600 - 13,000; Part time

Job summary

Anchor Hanover Group is hiring a part-time Cleaning Assistant in Birmingham. You will ensure that the location is clean, pleasant and safe for customers in both home environments and communal areas. You will follow health and safety procedures and use cleaning products correctly.

The role requires attention to detail, reliability and the ability to work independently or as part of a team. Experience in cleaning and knowledge of equipment like carpet cleaners is preferred, along with an

Qualifications

• NVQ2 in customer service or equivalent.
• ,
• Experience with cleaning products and safe handling.

Responsibilities

• Ensure location is clean, pleasant and safe for customers in home or communal areas.

Skills

Well organized

Interpersonal skills

Team player

Prioritization

Education

NVQ2

Tools

Carpet cleaners

Job description

Hours: 20

Reporting into the Business Manager, Location Manager or District Manager responsibilities will include:-

• Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas.
• Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.

Required knowledge & experience:

• Customer service NVQ2.Previous cleaning experience and knowledge is desirable.
• Use of cleaning products in a safe manner.
• Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
• Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
• Health & safety in the workplace including Control of Substances Harmful to Health (COSHH)

Required skills:

• Well organized with good time management skills.
• Strong interpersonal and empathy skills and a friendly personality.
• Able to work individually and as part of a team.
• Ability to prioritise and plan around customer needs.

Anchor is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is 'respect', therefore we do not accept harassment or discrimination from any colleague, resident or third party.

Please note all applicants must already hold the legal right to work in the UK to apply for this role.

Tandy Court is now in the process of transferring through TUPE to a new care provider. Further information will be provided at interview.