House Steward

Edwardian Hotels London; Greater London; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

28 days Holiday per annum including BH

Complimentary hot meals and beverages

Annual complimentary night stays

Staff discount platform access

Company pension enrollment

Job summary

The Londoner is seeking a Housekeeping Steward to join our Housekeeping team. You will ensure the public areas are clean, tidy, and well maintained, upholding the hotel’s standards and guest satisfaction.

Previous housekeeping experience is preferred, training will be provided. A flexible, team-oriented approach and basic English are essential for success in this role at The Londoner.

Qualifications

• Previous housekeeping or cleaning experience is required ideally within a 4- or 5-star hotel or similar environment. Training will however be provided.
• You must be able to demonstrate excellent attention to detail and customer service skills.
• Being able to communicate with a basic level of English is a minimum requirement.
• You should always have a flexible approach and be able to work well with others in a team.

Responsibilities

• Join the Londoner Housekeeping team as a Housekeeping Steward.
• Ensure the public areas are clean and tidy at all times.
• Assist with general housekeeping standards and other ad hoc duties; may support the Room Attendant team.
• Deliver a high level of customer satisfaction in line with core values and standards.

Skills

Attention to detail

Customer service

Basic English

Team player

Flexible

Job description

Become a Londoner

Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests exacting standards, but also propel their own career potential in a company that recognizes and rewards. Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel.

At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.

We are currently recruiting for a Housekeeping Steward to join our Housekeeping team at The Londoner Hotel, this role comes with forward career progression.

Overview

• An amazing opportunity to join our Londoner Housekeeping team as a Housekeeping Steward.
• As a Housekeeping Steward, you will be responsible for ensuring the public areas of the hotel are always clean and tidy.
• You will assist with implementation of general housekeeping standards for the hotel along with other ad hoc housekeeping duties. This may include supporting the Room Attendant team with any duties they may have.
• You will ensure that a high level of customer satisfaction is delivered all times in line with our core values and standards of always exceeding guest expectations.

About You

• Previous housekeeping or cleaning experience is required ideally within a 4- or 5-star hotel or similar environment. Training will however be provided.
• You must be able to demonstrate excellent attention to detail and customer service skills.
• Being able to communicate with a basic level of English is a minimum requirement.
• You should always have a flexible approach and be able to work well with others in a team.

Company Benefits

• Competitive salary
• 28 days Holiday per annum including Bank Holidays increasing with long service
• Complimentary hot meals, salad bar and unlimited beverages provided daily
• Recommend a Friend Scheme of up to £500 per friend recommended.
• Annual complimentary night stays within our hotels
• Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
• Access to a discount platform for all of the most popular stores and outlets
• Auto enrolment into our company pension scheme
• Regular social events across all hotels
• Annual company recognition events held in January each year
• Wellbeing champions across all of our hotels
• Access to our company doctor for medical appointments and occupational health support
• Access for all hosts to our online learning platform Edwardian Academy
• Opportunities for promotion and a wide range of training programs to support your development

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.