House Manager / Head Butler (UHNW Family in Singapore, Native Malay Speaker Required)

JR United Kingdom; Liverpool; On-site; GBP 60,000 - 90,000; Full time

Job summary

Join a distinguished ultra-high-net-worth family as their House Manager / Head Butler in Liverpool. You will lead household staff, manage daily operations, and provide exceptional service. This unique role requires a native Malay speaker with over 10 years of experience in high-end hospitality, ensuring every detail reflects elegance and refinement. You'll also plan events, anticipate family needs, and uphold the highest service standards.

Qualifications

• Over 10 years of experience in high-end hospitality or household management.
• Native Malay speaker fluent in English / Mandarin.
• Strong commitment to service excellence and high ethical standards.

Responsibilities

• Build and lead a talented team of household staff.
• Manage household daily operations ensuring comfort and luxury.
• Organize and execute family events and gatherings.

Skills

Leadership

Service Excellence

Attention to Detail

Job description

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House Manager / Head Butler (UHNW Family in Singapore, Native Malay Speaker Required), Liverpool

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Client:

Location:

Liverpool, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

House Manager / Head Butler (UHNW Family in Singapore, Native Malay Speaker Required)

We invite you to be part of an extraordinary household as our esteemed House Manager / Head Butler, where you will deliver unparalleled service to a distinguished ultra-high-net-worth family. This is a unique opportunity for an accomplished professional with a passion for excellence and a commitment to creating memorable experiences.

The ideal candidate will be a native Malay speaker fluent in English or Mandarin, possessing over 10+ years of progressive experience in hospitality or elite household management. This role requires not only exceptional leadership skills to inspire and coordinate our dedicated team but also profound functional expertise in the art of private houses management / butler services.

Key Responsibilities:

Leadership and Coordination

• Build, lead, and inspire a talented team of household staff, fostering a culture of excellence and commitment to service.
• Guide the team in upholding the highest standards, ensuring meticulous management of every detail.
• Establish relevant SOPs to maintain “minimum acceptable standards”.

Exemplary Butlership

• Oversee the execution of exquisite meals and sophisticated events, leveraging extensive hospitality knowledge.
• Ensure all services reflect elegance and refinement, adhering to the finest etiquette standards.

Daily Management

• Manage household daily operations ensuring a seamless environment of comfort and luxury.
• Develop innovative management systems to enhance the living experience for family and guests.

Dining and Service Management

• Design detailed dining plans and coordinate culinary activities, managing dining supplies inventory.
• Provide exemplary service during meals and special occasions, creating memorable experiences.

Event Planning

• Organize and execute family events and gatherings, managing décor and guest services.
• Ensure each occasion is spectacular with attention to detail and hospitality excellence.

Support for Family Members

• Anticipate and support the needs of family members with personalized services.
• Manage calendars, travel, and special requests with grace.
• Travel with the family as required.

Communication and Coordination

• Maintain harmonious communication within household staff and external partners.
• Address issues proactively, fostering trust and cooperation.

Job Requirements:

• Over 10 years of experience in high-end hospitality or household management, with proven leadership skills.
• Native Malay speaker with fluency in English / Mandarin.
• Strong commitment to service excellence, attention to detail, and high ethical standards.
• Willingness to travel as needed.
• Candidates with less experience but high potential may be considered for the Butler position as a starting role.