House Keeper - Intensive Care Unit (ICU)

Royal United Hospitals Bath NHS Foundation Trust; Bath; On-site; GBP 21,000 - 29,000; Full time

Job summary

Royal United Hospitals Bath NHS Foundation Trust is seeking a motivated ICU Housekeeper to support the Intensive Care Unit. The role ensures a safe, clean, well‑stocked and welcoming environment, enabling clinical staff to focus on patient care.

You will manage stock, assist with meals and hydration, and help maintain infection prevention standards in a busy ICU setting. Excellent organisational skills and teamwork are essential, with shift patterns including weekends and bank holidays.

Qualifications

• Experience in healthcare, hospitality or customer service environments.
• Excellent communication and interpersonal skills with patients, relatives and colleagues.
• Ability to work independently and as part of a multidisciplinary team.
• Good organisational skills and attention to detail.
• Understanding of cleanliness, infection prevention and health and safety standards.
• Stock management and equipment maintenance experience is desirable.
• Basic IT skills including email and data entry.
• Compassionate, professional approach and patient‑focused service.

Responsibilities

• Maintain a clean, safe and organised ICU environment.
• Manage ward stock, supplies and equipment, ensuring items are available.
• Support infection prevention and control standards via cleaning and checks.
• Assist with patient meal orders, food preparation and hydration support.
• Prepare bed spaces and support patient flow and turnover.
• Carry out equipment checks, report faults and coordinate repairs.
• Support environmental audits and service improvements.
• Coordinate with Portering, Estates, Stores and Hotel Services.
• Provide welcoming, professional service to patients, relatives and visitors.
• Assist multidisciplinary team with non-clinical tasks to free clinicians for patient care.

Skills

Healthcare experience

Hospitality background

Customer service

Communication skills

Team player

Infection prevention

Organisational skills

Microsoft Office

Tools

Microsoft Office

Job description

Main area Intensive Care Unit Grade NHS AfC: Band 2 Contract Fixed term: 18 months (Working a rotation of days and weekends) Hours Full time - 37.5 hours per week (This role involves working a shift pattern across five days, including weekends and bank holidays.) Job ref 427-8295281

Employer Royal United Hospitals Bath NHS Foundation Trust Employer type NHS Site Intensive Care Unit (B36) Royal United Hospital Town Bath Salary £25,272 per annum Salary period Yearly Closing 11/10/2026 23:59

NHS AfC: Band 2

Job overview

We are looking for a motivated and organised Housekeeper to join our Intensive Care Unit (ICU) team. This is an important role that helps ensure the unit remains safe, clean, well-stocked and organised, supporting the delivery of high-quality care to critically ill patients.

As an ICU Housekeeper, you will work closely with nursing, medical and support staff to maintain ward supplies, manage stock levels, check equipment, support infection prevention and control standards, and help create a welcoming environment for patients and their families. You will play a key role in ensuring the smooth day-to-day running of the unit, enabling clinical staff to spend more time delivering direct patient care.

This is a varied and rewarding role requiring excellent organisational skills, attention to detail, and the ability to work both independently and as part of a multidisciplinary team. You will have a direct impact on patient experience and the efficient operation of the Intensive Care Unit.

Main duties of the job

Main Duties of the Job

• Maintain a clean, safe and organised environment within the Intensive Care Unit.
• Manage ward stock, supplies and equipment, ensuring items are available and ready for use.
• Support infection prevention and control standards through regular cleaning and environmental checks.
• Assist with patient meal ordering, food preparation and hydration support.
• Prepare and maintain patient bed spaces to support efficient patient flow and bed turnover.
• Carry out equipment checks, report faults and coordinate repairs as required.
• Support environmental audits and contribute to service improvements.
• Liaise with departments across the Trust, including Portering, Estates, Stores and Hotel Services.
• Provide a welcoming and professional service to patients, relatives and visitors.
• Support the multidisciplinary team with non-clinical tasks, enabling clinical staff to focus on direct patient care.

Working for our organisation

We are proud to be part of BSW Hospitals Group - a formal partnership between the Royal United Hospitals Bath NHS Foundation Trust, Great Western Hospitals NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.

We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.

By working together, we make a real difference for our patients, each other, and our community. Every role matters in delivering the exceptional, person‑centred care we’re proud of.

We’re committed to a compassionate, inclusive culture where kindness is championed, differences are valued, and diversity makes us stronger.

We want to support you to thrive, taking your career to its full potential. We prioritise staff wellbeing – and yes, we even have a pool!

Detailed job description and main responsibilities

We are looking for a motivated and organised individual who takes pride in maintaining high standards and enjoys working as part of a team in a busy healthcare environment.

Key skills and experience include:

• Experience working in a healthcare, hospitality, housekeeping or customer service environment.
• Excellent communication and interpersonal skills, with the ability to engage positively with patients, relatives and colleagues.
• Ability to work independently and use initiative while also contributing effectively as part of a multidisciplinary team.
• Good organisational skills and the ability to prioritise competing demands.
• Understanding of the importance of cleanliness, infection prevention and control, and health and safety standards.
• Experience of stock management, ordering supplies and maintaining equipment is desirable.
• Basic IT skills, including email and data entry.
• A caring, compassionate and professional approach, with a commitment to delivering an excellent patient experience.
• Flexible, reliable and adaptable, with a willingness to learn and undertake further training.
• Understanding of the importance of confidentiality, dignity and respect in a healthcare setting

Person specification

• Good general standard of education
• Basic IT skills, including email, data entry and Microsoft Office
• Experience working in a healthcare, social care, hospitality, housekeeping or customer service environment
• Knowledge of food safety, personal hygiene, health and safety, and infection prevention principles
• Excellent communication and interpersonal skills with the ability to interact effectively with patients, relatives and colleagues
• Ability to work effectively as part of a multidisciplinary team.
• Ability to prioritise workload and manage competing demands in a busy environment.
• Good organisational skills and attention to detail.
• Ability to undertake the physical demands of the role, including standing for prolonged periods, moving stock and equipment, and working within a clinical environment.
• Willingness to learn, undertake training and adapt to service needs

Please note - Due to recent changes in UK immigration and visa rules applicants who do not currently have the right to work in the UK may not be considered unless an alternative right to work solution can be provided. Candidates requiring sponsorship (or will need sponsorship at the end of a current visa e.g. those with graduate visa's) should reviewthe eligibility criteria on the gov.uk website before applying: Prove your right to work to an employer: Overview - GOV.UK

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.