Hotels and Restaurants - Technical Product Lead

Whitbread PLC; Dunstable; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Healthcare

10% matched pension

Discounts

Annual Incentive up to 20% Bonus

Job summary

Whitbread is seeking a Technical Product Lead to help drive a portfolio of Hotels & Restaurants technology products. You’ll translate business priorities into backlogs and delivery plans, collaborating with engineering, architecture, service and change teams to maximise value and ensure smooth operations across Whitbread’s brands.

The role requires experience as a Product Lead/Owner or similar, strong backlog management, and a proven track record in Agile delivery within complex tech

Qualifications

• Experience as a Product Lead, Product Owner, Business Analyst, Delivery Lead or similar technology-focused role.
• Strong product backlog management and prioritisation skills.
• Experience working within Agile delivery environments.
• Experience working with engineering, architecture, service, release and change teams.
• The ability to translate business requirements into epics, features, stories and acceptance criteria.

Responsibilities

• You’ll support the delivery of product strategy across a portfolio of Hotels & Restaurants technology products, transforming business priorities and customer needs into clear, actionable backlogs and delivery plans.
• You’ll ensure technology products are delivered safely, adopted successfully and continuously improved to maximise value.
• You’ll be responsible for managing product backlogs, prioritising features, shaping delivery roadmaps and balancing competing priorities, risks and dependencies.
• Partnering with stakeholders across the business, you’ll help ensure products remain operationally effective, user-focused and aligned to strategic objectives.

Skills

Product Lead experience

Backlog management

Agile delivery

Stakeholder collaboration

Job description

At Whitbread, we're transforming the technology that powers some of the UK's most recognised hospitality brands, including Premier Inn and our restaurant portfolio. As a Technical Product Lead, you'll play a pivotal role in delivering products that improve experiences for guests, colleagues and operational teams while supporting our ambitious Hotel of the Future roadmap.

This is an exciting opportunity for an experienced Product Owner, Product Lead or Business Analyst looking to influence large-scale technology transformation and help shape the products that keep our hotels and restaurants running smoothly.

Role: Technical Product Lead

Contract Type: Full time, Permanent

Location: Whitbread Court, Dunstable (Hybrid, 3 days per week)

Why You’ll Love It Here

• Healthcare: Family BUPA healthcare
• 10% matched pension
• Discounts: Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brand
• Annual Incentive of up to 20% Bonus

Check out all our benefits here: https://www.whitbreadcareers.com/about-us/benefits/

What you’ll be doing:

You’ll support the delivery of product strategy across a portfolio of Hotels & Restaurants technology products, transforming business priorities and customer needs into clear, actionable backlogs and delivery plans. Working closely with engineering, architecture, service, operations and business change teams, you’ll ensure technology products are delivered safely, adopted successfully and continuously improved to maximise value.

You’ll be responsible for managing product backlogs, prioritising features, shaping delivery roadmaps and balancing competing priorities, risks and dependencies. Partnering with stakeholders across the business, you’ll help ensure products remain operationally effective, user-focused and aligned to strategic objectives.

What you’ll need:

• Experience as a Product Lead, Product Owner, Business Analyst, Delivery Lead or similar technology-focused role.
• Strong product backlog management and prioritisation skills.
• Experience working within Agile delivery environments.
• Experience working with engineering, architecture, service, release and change teams.
• The ability to translate business requirements into epics, features, stories and acceptance criteria.

Be part of our Technology Team at Whitbread

Through collaboration, passion and hiring the smartest minds, our Technology team builds products and services that are used by 38,000 of us at Whitbread and millions of guests. Everything from an eCommerce website that handles £2 billion in transactions per year, applications that are scalable across our 1,200 hotel and restaurants, devices that enable our teams and guests to have a seamless experience, all whilst keeping data secure. Together we’re building the hotel of the future