Hotels and Restaurants - Technical Product Lead

Whitbread; Houghton Regis; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Healthcare (BUPA)

10% matched pension

Discounts: Premier Inn & Restaurant

Annual incentive up to 20% bonus

Job summary

Whitbread is seeking a Technical Product Lead to drive the delivery of technology products across Hotels & Restaurants, translating business needs into actionable backlogs and roadmaps. You’ll collaborate with engineering, architecture, service, operations and change teams to ensure safe, adopted and continuously improved solutions.

Based in Dunstable with a hybrid 3 days per week, this role requires experience as a Product Owner or similar, strong backlog skills and Agile delivery experience,

Qualifications

• Experience as a Product Lead/Owner or similar technology-focused role.
• Strong backlog management and prioritisation skills.
• Experience working within Agile delivery environments.
• Experience working with engineering, architecture, service, release and change teams.
• Ability to translate business requirements into epics, features, stories and acceptance criteria.

Responsibilities

• Support the delivery of product strategy across Hotels & Restaurants technology products, turning priorities into backlogs and delivery plans.
• Manage product backlogs, prioritise features, shape delivery roadmaps and balance priorities, risks and dependencies.
• Partner with stakeholders across the business to ensure products are operationally effective, user-focused and aligned to strategic objectives.

Skills

Product Lead/Owner experience

Backlog management

Prioritisation skills

Agile delivery

Cross-functional collaboration

Job description

At Whitbread, we're transforming the technology that powers some of the UK's most recognised hospitality brands, including Premier Inn and our restaurant portfolio. As a Technical Product Lead, you'll play a pivotal role in delivering products that improve experiences for guests, colleagues and operational teams while supporting our ambitious Hotel of the Future roadmap.

This is an exciting opportunity for an experienced Product Owner, Product Lead or Business Analyst looking to influence large-scale technology transformation and help shape the products that keep our hotels and restaurants running smoothly.

Role: Technical Product Lead

Contract Type: Full time, Permanent

Location: Whitbread Court, Dunstable (Hybrid, 3 days per week)

Why You’ll Love It Here

• Healthcare: Family BUPA healthcare
• 10% matched pension
• Discounts: Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brand
• Annual Incentive of up to 20% Bonus

Check out all our benefits here: https://www.whitbreadcareers.com/about-us/benefits/

What you’ll be doing:

You’ll support the delivery of product strategy across a portfolio of Hotels & Restaurants technology products, transforming business priorities and customer needs into clear, actionable backlogs and delivery plans. Working closely with engineering, architecture, service, operations and business change teams, you’ll ensure technology products are delivered safely, adopted successfully and continuously improved to maximise value.

You’ll be responsible for managing product backlogs, prioritising features, shaping delivery roadmaps and balancing competing priorities, risks and dependencies. Partnering with stakeholders across the business, you’ll help ensure products remain operationally effective, user-focused and aligned to strategic objectives.

What you’ll need:

• Experience as a Product Lead, Product Owner, Business Analyst, Delivery Lead or similar technology-focused role.
• Strong product backlog management and prioritisation skills.
• Experience working within Agile delivery environments.
• Experience working with engineering, architecture, service, release and change teams.
• The ability to translate business requirements into epics, features, stories and acceptance criteria.

Be part of our Technology Team at Whitbread

Through collaboration, passion and hiring the smartest minds, our Technology team builds products and services that are used by 38,000 of us at Whitbread and millions of guests. Everything from an eCommerce website that handles £2 billion in transactions per year, applications that are scalable across our 1,200 hotel and restaurants, devices that enable our teams and guests to have a seamless experience, all whilst keeping data secure. Together we’re building the hotel of the future