Hotel Team Member (Multi-skilled)

IBIS; Nottingham; On-site; Full time

Job summary

A leading hotel in Nottingham seeks a multi-skilled Reception Team Member to oversee operations and ensure guest satisfaction. The role involves checking guests in and out, handling reservations, and addressing various guest needs. Flexible shifts and full training are provided, along with competitive pay and benefits.

Benefits

Generous holiday entitlement

Flexible shifts

Full training

Pension contributions

4 nights free Accor UK hotel stays per year

Discounted hotel stays worldwide

Qualifications

• Must have a bubbly personality and cope well under pressure.
• Experience in cashiering would be good.

Responsibilities

• Oversee hotel operations, checking guests in and out.
• Prepare drinks, make reservations, and address guest needs.
• Work flexible shifts including weekends and holidays.

Skills

Multi-tasking

Basic IT skills

Cashiering

Job description

Company Description

IbisNottinghamCentre is a budget hotel located in the centreofNottinghamnear the Lace Market tram stop. The hotel boasts 142 modern bedrooms and a restaurant and bar.

Job Description

As a multi-skilled Reception Team Member, you will be required to work independently and oversee the hotel operations, including checking guests in and out, and addressing any guest needs that might arise. It is a varied role- you might have to prepare some drinks, make a pizza, make new reservations, answer the phone, cashiering, oversee security and health and safety, or even do some basic cleaning duties. Whatever it is you need to do, have fun and always put our guests first to ensure they have an exceptional stay.

You will be required to work around 4- 5 early (06:00- 14:00) or late (14:00- 22:00) shifts per week (32- 40 hours per week), and be flexible to work different shifts including weekends, bank holidays and the occasional night shift to cover sickness or holiday.

Qualifications

You must have a bubbly personality and in a nutshell be cool and awesome like the rest of our team. You will need to be able to work on your own, be able to multi-task and cope well under pressure. Basic IT skills and experience in cashiering would also be good. Don't worry, full training will be provided.

Additional Information

We offer a competitive rate of pay of £12.60 per hour, generous holiday entitlement, cool staff uniform, flexible shifts, full training, pension contributions, maximum 4 nights free Accor UK hotel stays per year, and ALL Heartist benefits which include discounted hotel stays worldwide and other discounts. In addition, excellent career progression is on offer by being part of Accor- the leading hotel operator in Europe.