Hotel Services Assistant

NHS; Mountain Ash; On-site; GBP 18,000 - 22,000; Part time

Job summary

Join the Hotel Services Team at Ysbyty Cwm Cynon Hospital as a Hotel Services Assistant. This role involves delivering high-quality catering and housekeeping services, supporting patient care, and ensuring compliance with NHS standards. Flexibility and teamwork are essential, as you will adapt to various service demands across Health Board sites. Knowledge of Welsh is desirable, and previous experience in a similar role is preferred but not essential.

Qualifications

• Previous experience in cleaning and catering duties.
• Some experience working in a hospital environment.

Responsibilities

• Deliver catering services in accordance with departmental schedules.
• Perform patient feeding and cleaning duties during service pressures.
• Maintain confidentiality and courtesy towards patients and colleagues.

Skills

Literacy

Numeracy

Communication

Job description

Go back to Cwm Taf Morgannwg University Health Board

Hotel Services Assistant

The closing date is 14 May 2025

A job opportunity has arisen for two candidates to join our busy Hotel Services Team at Ysbyty Cwm Cynon Hospital.

Two 15-hour positions will support the Facilities (Hotel Services) team in delivering Catering and Housekeeping services that meet the National Standards for NHS Wales, HIW standards 5 and 9, and Organisational Standards.

The role involves developing, maintaining, and promoting high standards of service delivery and teamwork, along with fostering open and effective communication.

Knowledge of Welsh is desirable; applications are welcome from both English and Welsh speakers.

Main duties of the job

The successful candidates will work within a restaurant and patient environment. Previous experience is preferred but not essential.

Responsibilities include delivering catering services in accordance with departmental schedules and nutritional standards. During service pressures, candidates may be required to perform patient feeding and cleaning duties.

Flexibility is essential; candidates must adapt to service demands and modernization efforts.

Applicants should be flexible regarding movement across all Health Board sites.

Maintaining confidentiality, courtesy, and consideration for patients and colleagues is mandatory.

This post is paid monthly.

About us

Cwm Taf Morgannwg University Health Board is part of NHS Wales, providing primary, secondary, and community health services to approximately 450,000 residents across Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf.

Our core values are:

• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team

We are a proud local employer, with about 80% of our 15,000 staff living within our region, reflecting our commitment to the communities we serve.

Job responsibilities

A full job description and person specification are attached in the supporting documents or can be viewed by clicking 'Apply now' in Trac.

Person Specification

Experience

• Previous experience in cleaning and catering duties
• Some experience working in a hospital environment

Skills

Knowledge

• Ability to demonstrate literacy, numeracy, and comprehension skills sufficient to understand written instructions

Disclosure and Barring Service Check

This role is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A DBS check will be required to screen for any criminal convictions.

Cwm Taf Morgannwg University Health Board