Hotel Service Assistant

Elizabeth Finn Homes Limited; Shillingford Hill; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Group pension scheme

Overtime & holiday pay enhancements

Employee wellbeing programme

Care Friends referral scheme

Job summary

Elizabeth Finn Homes Limited is seeking a compassionate Food Service Assistant for Rush Court Care Home near Wallingford. The role focuses on preparing and serving meals, maintaining kitchen cleanliness and ensuring resident comfort with a person-centered service.

The position requires weekend availability and attendance at routine training, with strict adherence to food safety laws and COSHH guidelines. Competitive hourly pay is offered along with employee benefits.

Qualifications

• Basic Food Hygiene certificate or willingness to undertake
• NVQ level 2 is desirable
• Experience in a care home is desirable
• In good general health, physically and mentally fit to meet the requirements of the role

Responsibilities

• Preparing and serving meals safely and accurately – supporting food preparation, serving correct portions at set times, and ensuring food is presented attractively while meeting residents’ individual needs
• Strict compliance with Food Hygiene, Health & Safety, and COSHH requirements to protect residents, staff and visitors
• Maintaining high standards of kitchen cleanliness – cleaning kitchens, equipment, crockery and dining areas
• Responding sensitively to residents’ needs – listening to residents respectfully, reporting complaints or concerns
• Working effectively as part of a team under time pressures – following instructions, meeting service deadlines, supporting colleagues, and attending required training

Skills

Basic Food Hygiene

NVQ Level 2 desirable

Care home experience desirable

Health and safety awareness

Education

NVQ level 2

Job description

Food Service Assistant - Rush CourtCare Home
CQC rating: Good

Address:Rush Court, Shillingford Road, Wallingford, Oxfordshire, OX10 8LL
Hourly Rate: £13.45per hour
Contract: Full-time/Part-time, Permanent
Shifts:Weekend availability required

WE DO NOT HOLD A UK SPONSORSHIP LICENCE – APPLICANTS MUST ALREADY HAVE THE RIGHT TO WORK IN THE UK

Elizabeth Finn is a leading care provider providing exceptional care throughout our eight prestigious care homes. Our company values are Bring Love, Inspire More, Act with Purpose and Welcome All.

OurRush CourtHomeis an elegant, Queen Anne style house standing in its own grounds amidst the beautiful Oxfordshire countryside just outside Wallingford. Its 47 en suite rooms offeroutstanding levels of residential and nursing care and a warm welcome for all.

About the role

We are seeking a compassionate and reliable Food Services Assistant to support the preparation and service of meals and beverages for our residents. The role includes maintaining high standards of kitchen cleanliness and equipment hygiene, while delivering prompt, courteous, and person-centred service to our residents at all times.

What you'll do

• Preparing and serving meals safely and accurately – supporting food preparation, serving correct portions at set times, and ensuring food is presented attractively while meeting residents’ individual needs.

• Strict compliance with food safety and health regulations – consistently adhering to Food Hygiene, Health & Safety, and COSHH requirements to protect residents, staff, and visitors.

• Maintaining high standards of kitchen cleanliness – cleaning kitchens, equipment, crockery, and dining areas in line with cleaning schedules, and promptly reporting any equipment faults.

• Responding sensitively to residents’ needs – listening to residents respectfully, reporting complaints or concerns, and alerting senior staff to any issues such as difficulty eating or refusal of meals.

• Working effectively as part of a team under time pressures – following instructions accurate, meeting service deadlines, supporting colleagues, and attending required training to deliver excellent customer service.

Qualifications & Skills

• Basic Food Hygiene certificate or willingness to undertake the same.
• NVQ level 2 is desirable.
• Experience in a care home is desirable.
• In good general health, physically and mentally fit to meet the requirements of the role.

Elizabeth Finn Homes do not currently provide sponsorship, but we welcome applications from those who have a right work in the UK.

In return for the wonderful contribution our employees make we offer the following benefits:

• Enhances pay for family leave
• Overtime and bank holiday enhancements to pay
• Group pension scheme
• Occupational sick pay after probation
• Wellbeing support through various initiatives including an employee assistance programme with free counselling and Mental Health First Aiders.
• Opportunity to earn rewards via Care Friends (refer a friend scheme)which you can cash in when you choose
• Free Blue Light card – provides members with thousands of amazing retail discounts
• Long service awards
• Subsidised meals while on duty
• Apprenticeships, continuous learning and development, professional development and study support opportunities

Safeguarding:

In the process of recruitment, selection and appointment Elizabeth Finn Homes implement a range of procedures and actions including Police/Enhanced DBS Checks to ensure our employees, residents and everyone is safeguarded, and abuse is prevented. This is in line with our company values, which are Bring Love, Inspire More, Act with Purpose and Welcome All.

Criminal record checks:

As this role involves a regulated activity, successful applicants will undertake an enhanced DBS check, with barred lists check, and any offer of employment will be dependent on a satisfactory outcome. Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record.

Equality, Diversity, Inclusion and Belonging:

Elizabeth Finn strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other’s differences.

Our ambition is to ensure equality and celebrate diversity, working together to create an inclusive workplace, which attracts, nurtures and retains the best people.