Hotel Security Team Lead — 4-on/4-off, VIP Events

The Montcalm Mayfair; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

The Montcalm Mayfair is seeking a Security Team Leader to oversee guest, colleague, and property safety at our London hotel. You will monitor CCTV, lead the security team, manage incidents, and maintain detailed logs with discretion and professionalism.

The role requires a strong hospitality security background, supervisory skills, and a willingness to work a 4-on/4-off schedule, including weekends. You will train staff on safety procedures and coordinate with management and local authorities.

Qualifications

• Previous security experience in hotel or customer-facing environment.
• Supervisory or team-leading experience.
• Knowledge of fire safety and health & safety procedures (SIA licence or Fire Marshal training an advantage).
• Ability to make quick, sound judgments and de-escalate conflicts.
• Willingness to work a 4-on/4-off pattern including weekends.

Responsibilities

• Lead and supervise the security team, build shift rota, briefings, and daily deployment.
• Respond to incidents, alarms, and emergencies, investigating and escalating where necessary.
• Monitor CCTV, alarms, and hotel security systems, maintaining accurate records, logs, and reports.
• Support and train hotel staff on security, fire, and health & safety procedures.
• Conduct regular patrols and risk assessments across guest, colleague, and back-of-house areas.
• Manage access control, key control, and lost property procedures in line with hotel policy.
• Liaise with law enforcement, fire authorities, and management, ensuring compliance with all hotel policies and legal requirements.
• Lead on fire evacuation drills and act as a key holder for emergency response.
• Support the General Manager and department heads with security planning for VIP visits, events, and out-of-hours operations.

Skills

Security leadership

Guest safety

Incident reporting

CCTV monitoring

Communication

Shift planning

Education

SIA Licence

Job description

The Montcalm Mayfair is seeking a Security Team Leader to oversee guest, colleague, and property safety at our London hotel. You will monitor CCTV, lead the security team, manage incidents, and maintain detailed logs with discretion and professionalism.

The role requires a strong hospitality security background, supervisory skills, and a willingness to work a 4-on/4-off schedule, including weekends. You will train staff on safety procedures and coordinate with management and local authorities.