Hotel Sales Executive

Aimbridge; City of Westminster; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hotel management company is seeking a Hotel Sales Executive in Westminster, UK. The successful candidate will generate leads, conduct sales calls, and support the commercial team. The role requires excellent communication and organizational skills, as well as a strong focus on customer service. Competitive benefits include training, discounts, and flexible working opportunities. Join us in providing exceptional guest experiences and let's shape the future of hospitality together.

Benefits

Industry leading training and leadership development opportunities

Hotel discounts portfolio wide

Wagestream for financial wellbeing

24/7 access to employee assistance programme

Flexible working opportunities

Minimum of 28 days holiday

Free staff parking

Qualifications

• Proven ability to communicate effectively with clients and team members.
• Experience managing multiple tasks and prioritizing responsibilities.
• Strong customer service background to enhance guest experiences.

Responsibilities

• Identify and pursue new business leads through market research and calls.
• Produce and send group and corporate proposals to clients.
• Work with Front Desk to convert leads into sales opportunities.
• Create and manage social media content for engagement.
• Represent the hotel at networking events and exhibitions.

Skills

Excellent communication skills

Strong organizational skills

Customer service skills

Flexibility

Job description

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme
• Flexible working opportunities
• Minimum of 28 days holiday including bank Holidays on Pro rata basis
• Starting salary above national minimum wages
• Career and lifestyle breaks – Allowing you to take time off for key life events.
• Free staff parking

A day in the life of…

As Hotel Sales Executive, your role will be to carry out projects and generate leads resulting in revenue growth within the business and support the delivery of the commercial strategy. Identifying any new leads and contacts, working with the front of house teams in driving engagement. You will conduct sales lead calls to potential new accounts and clients and ensuring all sales databases are kept accurate and up to date. Performing general office duties and administrative tasks where needed which include weekly and monthly reports.

What do we need from you?

• Communication Skills: As the face of our hotel, you’ll need to have excellent communication skills to successfully interact with clients, vendors, and hotel staff. You should be able to communicate effectively in writing and verbally and have strong interpersonal skills.
• Organisational Skills: Strong organisational skills are essential for this role. You’ll need to be able to manage multiple tasks, prioritise responsibilities, and work effectively under pressure. They should have excellent attention to detail and be able to manage budgets and schedules.
• Customer Service Skills: you’ll work with our guest first hand so you’ll need excellent customer service skills to ensure that our clients have a positive experience. You should be able to anticipate client needs, provide excellent service, and resolve issues quickly and effectively.
• Flexibility: To handle unexpected changes or last-minute requests you’ll need to be flexible and approachable. You should be able to think on their feet and quickly come up with solutions to any issues that arise.

Key Responsibilities

• Support the commercial team by identifying and pursuing new business leads, including conducting market research and making outbound sales calls.
• Be involved in producing and sending out group and local corporate proposals, chasing and seeing them through to a conclusion.
• Work closely with the Front Desk team to convert leads and maximize sales opportunities.
• Assist in creating and managing social media content, including reels and promotional posts, to increase engagement and brand visibility.
• Share ideas for email marketing with the Aimbridge central marketing team.
• Represent the hotel at networking events, trade shows, and exhibitions at ExCeL to generate new business and strengthen client relationships.

Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’

So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitalit