Hotel Sales Coordinator

Arundel House Hotel; Cambridge; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Meals included during shift

28 days holiday (including bank hols)

Job summary

Arundel House Hotel in Cambridge is seeking a motivated Hotel Sales Assistant to promote the hotel, its facilities and packages to potential customers.

The role focuses on increasing bookings and revenue through targeted promotions and online campaigns while working with the Front Office team to keep promotions up to date.

You will need experience in hotel sales or marketing and strong written and spoken English; hours are 9–5, Monday to Friday, with meals during shifts.

Qualifications

• Experience in hotel sales, hospitality, tourism, marketing or a similar role.
• Confident, friendly and commercially minded.
• Comfortable promoting products and services to customers.
• A good communicator with excellent written and verbal English.
• Confident using websites, email marketing and social media.
• Organized and able to manage multiple promotions and deadlines.
• Working Hours 9-5 Monday to Friday
• 28 Days Holiday (Including Bank Holidays)
• Meals included during shift

Responsibilities

• Promote the hotel’s facilities, services, rooms and packages to potential customers.
• Create and promote attractive hotel offers and special packages.
• Add and update offers, promotions and relevant content on the hotel website.
• Prepare and send email marketing campaigns and promotional offers to customers.
• Respond to sales enquiries and help convert enquiries into bookings.
• Support the hotel in increasing rooms bookings, events, dining and other revenue opportunities.
• Work with the Front Office Operations Manager to ensure promotions are accurate, appealing and up to date.
• Monitor customer response to promotions and identify opportunities to increase sales.

Skills

Experience in hotel sales

Communication skills

Digital marketing ability

Organization

Job description

Arundel House Hotel is an independent hospitality company located in the historic city of Cambridge, United Kingdom. The hotel offers comfortable accommodation and attentive guest services in a warm, welcoming environment. Team members are encouraged to deliver a high standard of service and contribute to memorable stays for both leisure and business guests. The company values professionalism, reliability, and a guest-centered approach across all hotel operations, fostering a supportive and service-focused workplace. Working at Arundel House Hotel provides opportunities to grow within a close-knit team dedicated to exceptional hospitality.

We are looking for a motivated and enthusiastic Hotel Sales Assistant to join our team and help promote our hotel and facilities.

Key Responsibilities:

• Promote the hotel’s facilities, services, rooms and packages to potential customers.
• Create and promote attractive hotel offers and special packages.
• Add and update offers, promotions and relevant content on the hotel website.
• Prepare and send email marking campaigns and promotional offers to customers.
• Respond to sales enquiries and help convert enquiries into bookings.
• Support the hotel in increasing rooms bookings, events, dining and other revenue opportunities.
• Work with the Front Office Operations Manager to ensure promotions are accurate, appealing and up to date.
• Monitor customer response to promotions and identify opportunities to increase sales.

About You:

We are looking for someone who is:

• Experience in hotel sales, hospitality, tourism, marketing or a similar role.
• Confident, friendly and commercially minded.
• Comfortable promoting products and services to customers.
• A good communicator with excellent written and verbal English.
• Confident using websites, email marketing and social media.
• Organized and able to manage multiple promotions and deadlines.
• Working Hours 9-5 Monday to Friday
• 28 Days Holiday (Including Bank Holidays)
• Meals included during shift

If you are passionate about hospitality and enjoy finding creative ways to increase hotel sales, we want to hear from you.