Hotel Room Attendant

Schulte European Group; St Andrews; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Free uniform

Meals whilst on duty

Apprenticeships and training

Discounts on hotel stays and dining

Exclusive shopping discounts

Celebratory team events

Inclusive team environment

Job summary

Rusacks St Andrews is seeking a dedicated housekeeping team member to help create a welcoming environment for guests. You will clean guest rooms, restock amenities, and maintain high standards throughout the lobby and public areas.

This full-time position emphasizes teamwork, attention to detail, and a friendly approach to guest service. Training will be provided to support your success in a busy hotel setting.

Qualifications

• No formal qualifications required; full training provided.
• Flexible to work weekends and holidays as needed.
• Attention to detail and pride in delivering clean, welcoming spaces.
• Strong teamwork and clear communication with colleagues and guests.

Responsibilities

• Clean and prepare guest rooms, bathrooms, and public spaces to brand standards.
• Restock amenities and ensure presentation is tidy and inviting.
• Report any maintenance or repair needs promptly.
• Handle laundry including collection, sorting and returning items.
• Follow health, safety and hygiene procedures at all times.
• Assist with guest requests and ensure comfort; escalate issues to Duty Manager.

Skills

Positive attitude

Teamwork & communication

Time management

Flexibility to work weekends/holidays

Willingness to learn via training

Job description

Rusacks

Rusacks St Andrews is a sought-after playground for golfers worldwide - it's a place where hospitality comes to life.

We exist to create unforgettable experiences for every guest, every time. Whether it's a perfectly made bed, a fresh bathroom, or a spotless lobby, we take pride in the details that make our guests feel welcome and cared for.

At the core of everything we do are our REACH People Values:

• Respect – We treat every guest and colleague with kindness and dignity.

• Excellence – We go the extra mile in pursuit of outstanding service.

• Accountability – We take ownership of our actions and follow through on our promises.

• Cooperation – We work together as one team to deliver the best experience.

• Honesty – We act with integrity and transparency at all times.

What You'll Do

You’ll play a vital role in creating a welcoming and comfortable environment for every guest by ensuring our rooms and public areas are cleaned to the highest standard.

You will be responsible for:

• Cleaning and preparing guest rooms, bathrooms, and public spaces to brand standards.

• Restocking amenities and ensuring presentation is tidy and inviting.

• Reporting any maintenance or repair needs promptly.

• Handling laundry, including collection, sorting, and returning items where required.

• Following health, safety, and hygiene procedures at all times.

• Assisting with any reasonable guest requests and ensuring their comfort.

• Ensuring any guest concerns are resolved courteously and reporting issues to the Duty Manager.

What We're Looking For

We're looking for friendly, reliable team members who take pride in their work and enjoy creating a clean, welcoming space for our guests. On a full-time basis.

You’ll have:

• A positive attitude and an eye for detail.

• Great teamwork and communication skills.

• The ability to work efficiently and manage time well.

• Flexibility to work shifts, including weekends and holidays.

• Previous housekeeping or cleaning experience is helpful but not essential - full training will be provided.

The Perks

We recognise and reward the hard work and dedication of our team with a competitive benefits package, including:

• Free uniform

• Meals whilst on duty

• Opportunities for training and career development, including apprenticeships

• Discounts on hotel stays and dining for you and your loved ones

• Exclusive shopping discounts via our benefits platform

• Celebratory team events and long-service recognition

• A fun, inclusive, and supportive team environment

Equal Opportunities

We're proud to be an equal opportunity employer. We embrace the diversity of our people and are committed to building a culture where everyone is treated fairly, respectfully, and without bias - in line with our REACH values.

Right to Work

All applicants must have the legal right to live and work in the UK. Documentation will be required at the interview stage in accordance with the Asylum and Immigration Act 1996.