Hotel Receptionist – Flexible Hours & Great Perks

Welcome Break; Winchester; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Meals on shift

Overtime

Brand discounts

Family discounts

Welcome Break discounts

Incentives

Career development

Apprenticeships

Holiday allowance

Cycle to Work

Onsite parking

Uniform provided

Job summary

Welcome Break is seeking a Hotel Receptionist at the Days Inn Winchester to warmly welcome guests on arrival and be the friendly voice guests hear throughout their stay.

This role includes checking guests in/out, handling bookings and payments, and answering questions while maintaining a neat, welcoming reception area. Training is provided, and you can build a career with Welcome Break in a busy hospitality environment.

Qualifications

• Experience in customer service or hospitality preferred.
• Able to stay calm under busy conditions.
• Good attention to detail with bookings and payments.

Responsibilities

• Welcome guests, manage check-ins and check-outs, and ensure guests have what they need for a great stay.
• Handle bookings and payments, answer calls and guest questions, and keep the reception area tidy and welcoming.
• Follow health and safety and security procedures, complete checks as trained, and escalate guest issues promptly.

Skills

Guest service

Communication

Organization

Teamwork

Job description

Welcome Break is seeking a Hotel Receptionist at the Days Inn Winchester to warmly welcome guests on arrival and be the friendly voice guests hear throughout their stay.

This role includes checking guests in/out, handling bookings and payments, and answering questions while maintaining a neat, welcoming reception area. Training is provided, and you can build a career with Welcome Break in a busy hospitality environment.