Hotel Receptionist

Welcome Break; Winchester; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

£1 meals

Overtime available

Brand discounts

Retail discounts

Career progression

Apprenticeships

Holiday allowance

Cycle to work

Free parking

Uniform provided

Job summary

Welcome Break Days Inn Winchester in Winchester is seeking a Hotel Receptionist for an immediate start with flexible full-time or part-time hours. You will warmly welcome guests, manage check-ins/outs, handle bookings and payments, and keep the reception area tidy and efficient.

As part of a busy front desk, you’ll deliver friendly service, stay organised, and follow safety procedures while learning new systems. Perks include on-shift meals and employee discounts.

Qualifications

• Deliver friendly, welcoming service to guests.
• Stay calm and organised when busy and handle guest needs.
• Learn and use new systems with training provided.

Responsibilities

• Welcome guests, manage check-ins and check-outs, and ensure guests have everything they need for a great stay.
• Handle bookings and payments, answer calls and questions, and keep the reception area tidy and welcoming.
• Follow health and safety procedures and resolve guest issues quickly and confidently.

Skills

Customer service

Communication

Organisation

Teamwork

Booking systems

Tools

Booking systems

Job description

Winchester, Hampshire, SO21 1P, United Kingdom, SO21 1PP

Immediate start available | Flexible full‑time or part‑time hours
Earn up to £12.85 per hour, plus £1 meals on every shift

Looking for a role where you can meet new people every day, stay busy, and make every guest feel genuinely welcome?

As a Hotel Receptionist at our Welcome Break Days Inn Winchester hotel, you’ll be the friendly face guests see first (and the helpful voice they speak to last!)

From smooth check‑ins and check‑outs to answering questions and keeping everything organised behind the desk, you’ll help create a great stay for every guest.

This role could be a great fit if you:

• Enjoy delivering friendly, welcoming service and helping people feel at ease
• Can stay calm, organised and professional when it gets busy
• Take pride in getting the details right—bookings, payments, and guest requests
• Like working as part of a supportive team and are happy to learn new systems (full training provided)

What you’ll do as a Hotel Receptionist :

• Welcome guests, manage check‑ins and check‑outs, and make sure everyone has what they need for a great stay
• Handle bookings and payments, answer calls and guest questions, and keep the reception area tidy and welcoming
• Follow health & safety and security procedures, complete checks as trained, and elevate guest issues quickly and confidently

What you’ll get as a Hotel Receptionist at Welcome Break:

• £1 meals on every shift
• Immediate start available + overtime if you want it
• 50% off onsite brands (including KFC, Burger King, Starbucks & Pizza Express) that will extend to your family and friends when you visit with them!
• My Welcome Break discounts – savings at hundreds of retailers
• Incentive schemes to reward great performance
• Clear career progression & development opportunities
• Apprenticeship programmes where you can learn and earn at the same time
• Holiday allowance that grows with service
• Cycle to Work scheme
• Free onsite parking
• Uniform provided

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.