Reception Team Member

Welcome Break; Membury; À distance; GBP 17 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Meals on shift

Overtime available

Staff discount

Career progression

Apprenticeships

Holiday allowance

Résumé du poste

Welcome Break is hiring a Hotel Receptionist for the Days Inn Membury site. You will warmly welcome guests, handle check-ins and check-outs, manage enquiries, and ensure a smooth arrival and stay.

The role offers flexible part-time hours, with immediate start available and £1 meals on every shift. You will be part of a team that delivers friendly guest experiences and supports operations across the reception desk.

Qualifications

• Friendly, welcoming service to guests.
• Stay calm, organised and professional when busy.
• Attention to bookings, payments and guest requests.
• Willing to learn new systems; full training provided.

Responsabilités

• Welcome guests, manage check-in and check-out, and ensure guests have what they need for a great stay.
• Handle bookings and payments, answer calls and guest questions, and keep the reception area tidy and welcoming.
• Follow health & safety and security procedures, complete checks as trained, and escalate guest issues quickly and confidently.

Connaissances

Welcoming guests

Customer service

Communication skills

Description du poste

Hotel Receptionist

Welcome Break, Days Inn Membury RG17 7TY

Immediate start available | Flexible part‑time hours
Earn up to £12.85 per hour, plus £1 meals on every shift

Looking for a role where you can meet new people every day, stay busy, and make every guest feel genuinely welcome?

As a Hotel Receptionist at our Welcome Break [Days Inn/Ramada] hotel, you’ll be the friendly face guests see first (and the helpful voice they speak to last!)

From smooth check‑ins and check‑outs to answering questions and keeping everything organised behind the desk, you’ll help create a great stay for every guest.

This role could be a great fit if you:

• Enjoy delivering friendly, welcoming service and helping people feel at ease
• Can stay calm, organised and professional when it gets busy
• Take pride in getting the details right—bookings, payments, and guest requests
• Like working as part of a supportive team and are happy to learn new systems (full training provided)

What you’ll do as a Hotel Receptionist:

• Welcome guests, manage check‑ins and check‑outs, and make sure everyone has what they need for a great stay
• Handle bookings and payments, answer calls and guest questions, and keep the reception area tidy and welcoming
• Follow health & safety and security procedures, complete checks as trained, and escalate guest issues quickly and confidently

What you’ll get as a Hotel Receptionist at Welcome Break:

• £1 meals on every shift
• Immediate start available + overtime if you want it
• 50% off onsite brands (including KFC, Burger King, Starbucks & Pizza Express) that will extend to your family and friends when you visit with them!
• My Welcome Break discounts – savings at hundreds of retailers
• Incentive schemes to reward great performance
• Clear career progression & development opportunities
• Apprenticeship programmes where you can learn and earn at the same time
• Holiday allowance that grows with service
• Cycle to Work scheme
• Free onsite parking
• Uniform provided

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.