Hotel Receptionist

Allscreens Nationwide Ltd; Chesham; On-site; GBP 20,000 - 23,000; Full time

Job summary

A full-time front of house receptionist role at Allscreens Nationwide Ltd in the United Kingdom (Chesham) involves greeting guests, processing check-in and check-out via PMS software, and handling walk-in bookings with a friendly, efficient approach.

The position also requires answering emails and calls, contributing to a smooth guest experience. As the hotel grows, there are opportunities to develop into sales, corporate bookings, and related responsibilities.

Qualifications

• Experience in front desk or guest services.
• Excellent communication and interpersonal skills.
• Ability to handle bookings and inquiries efficiently.

Responsibilities

• Welcome guests on arrival and assist with check-in/out.
• Answer emails and phone calls promptly and professionally.
• Manage walk-in bookings and inquiries using the PMS.
• Identify opportunities for upselling and sales growth.

Skills

Front desk experience

Customer service

Communication

Tools

PMS software

Job description

We are looking for someone that is bright, approachable and outgoing to join our team as our full time front of house receptionist.

The role included greeting guests when they arrive at the hotel, processing check in and check out of guests through the PMS software and taking walk in bookings.

The role also includes answering of emails and calls to the hotel.

As we grow the hotel there is great scope for progression not just in the role its self but expanding into sales, corperate bookings and much more