Hotel Public Area Cleaner

Interstate Europe Hotels & Resorts; Belfast City District; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Industry training and leadership

Staff discounts across hotel portfolio

Stream pay up to 40% earned

Employee assistance programme

Uncapped incentives

Job summary

Aimbridge Hospitality is seeking a Public Area Cleaner to greet guests with a warm welcome and maintain spotless public areas across the hotel. You will clean foyers, restrooms and back offices, ensuring guest first impressions meet our high standards.

Working in line with Health & Safety, COSHH and Fire Procedures, you will also assist the housekeeping team with replenishing supplies and related duties to help deliver a first-class, comfortable stay for every guest.

Qualifications

• Attention to detail and the ability to keep guest areas clean and well-maintained.
• Strong time management to complete cleaning within allotted time.
• Clear communication with staff and guests regarding requests and inquiries.
• Passionate about delivering an exceptional guest experience and upholding brand standards.

Responsibilities

• Clean all public areas including foyers and public restrooms, and back offices.
• Ensure guest first impressions are met and exceeded.
• Follow Health & Safety, COSHH, Fire Procedures and Food Handling regulations.
• Support housekeeping by replenishing supplies and performing related duties.
• Contribute to a first-class, comfortable stay for guests.

Skills

Attention to detail

Time management

Communication skills

Guest service oriented

Job description

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions

A day in the life of…

As a Public Area Cleaner you will play a key part in providing an exceptional welcome to our Guests ensuring they are looked after and attended to in a timely and professional manner. You will clean all public areas including foyers, public restrooms and the back offices, and ensure guest first impressions are met and exceeded. complying fully with all regulations relating to Health & Safety, Food Handling, Fire Procedures and COSHH. You will also support the housekeeping team with replenishing supplies and other duties.

You’ll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.

What do we need from you?

• Attention to detail: it’s essential that you have a keen eye for detail to ensure that guest rooms and common areas are clean, tidy, and well-maintained.
• Time management skills: in this busy role, must be able to manage their time effectively to ensure that all rooms are cleaned within the allotted timeframe.
• Communication skills: You should be able to communicate effectively with other hotel staff and guests, including receiving and responding to guest requests and inquiries.
• Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’