Hotel Manager

Malmaison Hotels; Manchester; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Staff room rates

Friends & Family rate

Dining discount

Apprenticeships

Cycle to work

Healthcare plans

Referral bonuses

Wagestream pay access

Anniversary stays

Job summary

Malmaison Manchester Deansgate is seeking a Hotel Manager to run the property day to day, report to the Cluster GM, and lead a large team to deliver exceptional guest experiences.

You will drive brand strategy, maximise revenue, and set the hotel apart as a preferred destination to stay, dine, and drink. Previous large-team management and strong F&B knowledge are ideal but not essential.

Qualifications

• Experience leading large hotel teams.
• Proven ability to maximise revenue and occupancy.
• Strong knowledge of food and drink operations is preferred.

Responsibilities

• Oversee daily hotel operations and guest experience.
• Drive brand strategy and position Malmaison as a top destination.
• Lead department managers and ensure KPI targets are met.
• Mentor and motivate team to deliver exceptional service.

Skills

Leadership

Team management

Revenue management

F&B knowledge

Job description

Malmaison Manchester Deansgate is looking for a Hotel Manager will be reporting into the Cluster General Manager and be responsible for running Malmaison Manchester Deansgate on a day to day basis.

In this role you're a real organiser, who loves leading and motivating your team. You will be driving the brand strategy in all elements of the business and set Malmaison apart from the competition as a preferred employer and destination to stay, eat and drink. You will know the market and understand how to maximise revenue within the business by looking at the bigger picture, managing the detail through your department managers and team will be second nature and leading from the front to set the example is something you are no stranger to. Ideally you will have had previous experience in managing large teams and you will have a sound knowledge of food and drink in a similar sized property however this isn't a deal breaker.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme - save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like - Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it's earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you're already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme - free, confidential advice available 24/7 to you and your family
• Private Medical Healthcare
• Bonus Plan based on clear and transparent KPI's
• Critical Illness cover
• Life Assurance

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace