Hotel Maintenance Technician — Guest Experience & Repairs

Marriott Cardiff; Cardiff; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Free Meals on Duty

Uniform Provided

Marriott Discount Card

Pension Scheme

Employee Assistance Programme

Career Development

Training and Development

Job summary

Marriott Cardiff is seeking a dedicated Maintenance Technician to support hotel operations and guest comfort on-site. You will perform repairs, routine maintenance, and safety checks to ensure reliable facilities and facilities’ safety within a busy hotel environment.

Ideal candidates have at least 1 year in customer service and are capable of working as part of a team. The role emphasizes professionalism, safety, and a commitment to Marriott's service standards.

Qualifications

• 1 year of related work experience in a customer service role.
• Ability to perform preventative maintenance and repairs.

Responsibilities

• Respond to guest repair requests promptly and efficiently.
• Perform preventative maintenance on tools and equipment.
• Inspect tools, equipment, and machines to ensure proper functioning.
• Carry and operate tools and radios.
• Identify and operate shut-off valves for equipment.
• Maintain maintenance inventory and requisition parts and supplies.
• Record information for unfinished calls prior to shift changes.
• Follow safety and security policies and report hazards.
• Ensure uniform and personal appearance are clean and professional.
• Develop positive working relationships with colleagues and support team goals.

Skills

Maintenance skills

Customer service

Teamwork

Safety awareness

Tools

Hand tools

Radio communications

Job description

Marriott Cardiff is seeking a dedicated Maintenance Technician to support hotel operations and guest comfort on-site. You will perform repairs, routine maintenance, and safety checks to ensure reliable facilities and facilities’ safety within a busy hotel environment.

Ideal candidates have at least 1 year in customer service and are capable of working as part of a team. The role emphasizes professionalism, safety, and a commitment to Marriott's service standards.