Hotel Housekeeping Admin Coordinator

Riggs D.C; Greater London; Hybrid; GBP 29.000 - 35.000; Vollzeit

Benefits dieser Stelle

Guest experience benefits

Lore Group nights

Employee rates

Friend & family rates

Employee discount 50%

Friends & family 25%

Discount at Lore Group restaurants

Health plan

Life assurance

Volunteer leave

Long service holiday

Bespoke training

Free meals on duty

Ride to work

Season ticket loan

Awards ceremony

Employee assistance programme

Zusammenfassung

One Hundred Shoreditch is seeking a Housekeeping Office Coordinator to support daily administration and coordination between Housekeeping, Front Office, Maintenance and other hotel teams. You will help maintain room status, handle guest requests, and oversee supplies and records with professionalism.

Previous housekeeping experience is desirable, but candidates with strong hotel administration or Front Office backgrounds are welcome to develop within Housekeeping.

Qualifikationen

• Previous Housekeeping experience is desirable.
• Candidates with strong hotel administration/Front Office experience are welcome to apply.
• Eager to develop a career within Housekeeping.

Aufgaben

• Coordinate the daily administration and operation of the Housekeeping office.
• Maintain accurate room status information and communicate updates with Front Office.
• Coordinate guest requests, room discrepancies, maintenance issues and special requirements.
• Assist with the daily allocation and coordination of Housekeeping colleagues.
• Monitor and update housekeeping systems, logs and departmental records.
• Coordinate lost property procedures in line with hotel standards.
• Support the ordering, receiving and monitoring of Housekeeping supplies and amenities.
• Liaise closely with Front Office, Maintenance, Laundry and other departments to resolve issues efficiently.
• Assist with departmental briefings, handovers and daily communication.
• Support the Housekeeping Manager and supervisors with administrative tasks and reporting.
• Ensure guest requests and operational issues are followed through promptly and professionally.
• Maintain confidentiality and professionalism when handling guest and colleague information.
• Contribute to maintaining the high standards of cleanliness, presentation and service expected at One Hundred Shoreditch.

Kenntnisse

Housekeeping coordination

Front Office coordination

Operational experience

Administrative tasks

Communication skills

Jobbeschreibung

One Hundred Shoreditch is seeking a Housekeeping Office Coordinator to support daily administration and coordination between Housekeeping, Front Office, Maintenance and other hotel teams. You will help maintain room status, handle guest requests, and oversee supplies and records with professionalism.

Previous housekeeping experience is desirable, but candidates with strong hotel administration or Front Office backgrounds are welcome to develop within Housekeeping.