Room Attendant

Sea Containers London; London Borough of Hackney; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Guest experience including dinner and

6 complimentary nights a year at Lore/

Lore Group employee rates

Free meals on duty

Health Cash Plan

Life Assurance

Volunteer leave

Ride-to-Work discounts

Job summary

One Hundred Shoreditch is seeking a Room Attendant to create a welcoming, clean environment for every guest. You will clean bedrooms and bathrooms to the highest standards, change linen, replenish amenities and assist with guest requests, ensuring rooms are ready for arrivals. A positive attitude and pride in hospitality are essential.

We offer weekend and bank holiday shifts in a vibrant Shoreditch location, with opportunities to grow within Lore Group's hotel portfolio.

Qualifications

• Previous housekeeping/cleaning experience preferred.
• Strong attention to detail and pride in quality work.
• Reliable, organised and able to work independently.
• Enjoys working in a fast-paced hospitality setting.

Responsibilities

• Clean and service guest bedrooms and bathrooms to high standards.
• Change bed linen, replenish towels and amenities.
• Ensure rooms are presented beautifully for arrival guests.
• Report maintenance issues or guest requests promptly.
• Maintain housekeeping storage areas and equipment in a clean, organized manner.
• Work efficiently to meet daily room targets while upholding quality.
• Support colleagues across Housekeeping to ensure guest satisfaction.

Skills

Housekeeping experience

Attention to detail

Reliable and organised

Teamwork in fast-paced environment

Job description

Located in a prominent position on Shoreditch High Street, One Hundred signifies the evolution of Shoreditch and is home to 258 bedrooms and suites, restaurants and bars and five meeting and event spaces. The restaurants and bars include Seed Library, a cocktail bar by renowned bartender Mr Lyan and Kaso a rooftop bar and terrace with panoramic views across East London. The lobby bar and coffee shop and Sticks & Sushi complete the hotel's food and drinks offering. Bedrooms and suites at the hotel place emphasis on comfort and are designed as your retreat from the vibrancy and energy of the area, providing headspace and calm the heart of Shoreditch allowing you to disconnect from the outside world. An independent spirit at the social heartof an evolving Shoreditch.

At One Hundred Shoreditch, we believe exceptional guest experiences begin with exceptional rooms. As a Room Attendant, you'll play a vital role in creating a welcoming, comfortable, and impeccably clean environment for every guest who stays with us.

What you'll be doing

As a Room Attendant, you will:

• Clean and service guest bedrooms and bathrooms to the highest standards.
• Change bed linen, replenish towels, toiletries, and guest amenities.
• Ensure all rooms are presented beautifully and ready for arriving guests.
• Report maintenance issues, lost property, and any guest requests promptly.
• Maintain housekeeping storage areas and equipment in a clean and organised manner.
• Work efficiently to meet daily room targets without compromising quality.
• Support colleagues across the Housekeeping department to ensure exceptional guest satisfaction.

What we're looking for

• Has previous housekeeping or cleaning experience (hotel experience is advantageous but not essential).
• Has excellent attention to detail and takes pride in delivering quality work.
• Is reliable, organised, and able to work independently.
• Enjoys working in a fast-paced environment.
• Has a positive attitude and a genuine passion for hospitality.
• Is flexible to work shifts, including weekends and bank holidays.

Salary

£29,645 p/a + service charge + benefits

This is an opportunity to make your mark on Shoreditch. As a team we love to have fun, with a focus on our wellbeing at the heart of everything we do. In addition to a competitive salary, we offer a range of benefits that include:

• Guest experience including dinner and drinks
• 6 complimentary nights a year at any Lore Group hotel
• Lore Group Employee & Immediate Family Rates
• Lore Group Friend & Family Rates
• 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
• 50% discount in Lore Group restaurants and bars
• Contribution towards Health Cash Plan
• Life Assurance
• 2 days paid volunteering leave per year
• Length of service incentives (additional holiday)
• Bespoke training programmes
• Free meals on duty
• Incentives such as Ride-to-Work and season ticket loan
• Quarterly employee award ceremony and company staff parties
• Employee assistance programme

Location

London