Hotel Food and Beverage Assistant - Part time

Chewton Glen Hotel & Spa; London; On-site; GBP 28,000; Full time

Job summary

An innovative lifestyle hotel in the heart of Mayfair is seeking a dynamic Food and Beverage Assistant. This role offers the chance to engage with guests and provide exceptional service in a stylish environment. You will support the Clubroom and Bar Manager, ensuring that every guest enjoys their experience. With a focus on hospitality and a passion for food and beverage, you will contribute to a team that values personality, charm, and proactive service. Join a vibrant team where your contributions will be recognized and rewarded, and enjoy a range of perks that enhance your work-life balance.

Benefits

Cashback healthcare cover scheme

Employee Assistance Programme access

Career development with recognised training providers

Generous friends and family rate

25% discount on all food and beverage

Team breakfast and meals on duty

Employee recognition awards

Cycle to work scheme

Season ticket loan support

Team social events

Qualifications

• Passion for hospitality and food and beverage is key to success.
• Excellent standards and attention to detail are essential.

Responsibilities

• Ensure every guest leaves happy and meets their wishes.
• Maintain high standards of service, hygiene, safety, and cleanliness.

Skills

Hospitality Passion

Customer Service

Menu Knowledge

Multi-tasking

Attention to Detail

Job description

Expect the unexpected...

Curious, engaging, witty, and effortlessly intuitive: we are a new generation of lifestyle hotel delivering the unexpected in the heart of Mayfair. A stylish, imaginative home for the modern traveller, we redefine what it means to be a London hotel.

A place where city meets country, where past meets present, and where you'll find luxury and character in equal measure. Located on Half Moon Street alongside Piccadilly, The Mayfair Townhouse hosts 172 rooms & suites, The Dandy Bar, private gym, and versatile event spaces.

Our F&B Assistant will support the Clubroom and Bar Manager and assistants in the organisation and service delivery within the Clubroom, Dandy Bar, and Room Service areas of the hotel.

What's in it for you as Food and Beverage Assistant

• Up to £28,000 package including Tronc
• Cashback healthcare cover scheme
• Employee Assistance Programme access
• Career development with recognised training providers
• Generous friends and family rate across Iconic Luxury Hotels
• 25% discount on all food and beverage across Iconic Luxury Hotels
• Team breakfast available as well as meals on duty
• Employee recognition awards throughout the year
• Wellbeing and engagement calendar of events
• Cycle to work scheme and safe bike store
• Season ticket loan support
• Refer a friend incentive
• Team social events
• Seasonal gifts

About you as Food and Beverage Assistant

• Passion for hospitality and Food and Beverage is key to success
• Full of personality and charm to chat with our guests
• Confidence to explain menus and upsell dishes/drinks where required
• Willingness to learn
• Excellent standards and attention to detail
• Multi-tasker and proactive by nature

Aim of the Food and Beverage Assistant role

To assist the F&B Supervisors and management team in organising service in the Clubroom restaurant, bar, and room service if needed.

Key responsibilities of the Food and Beverage Assistant role

• Go above and beyond for our guests and give them the attention they deserve. Ensure every guest leaves happy.
• Meet all guests' wishes as far as is reasonably possible.
• Have expert knowledge of our food and drink offerings and stay updated with seasonal menus to drive sales.
• Confidently deliver our service steps and standards consistently.
• Work well as part of a team and proactively seek ways to assist.
• Maintain high standards of service, hygiene, safety, and cleanliness.
• Keep the restaurant and adjoining areas clean and tidy at all times.

We are looking for passionate individuals to join our Dandy team! If interested, please apply now. We reserve the right to close this advertisement early if we receive a high volume of suitable applications.