Hotel Duty Manager

Threadneedles Hotel Limited; London; On-site; GBP 1,000; Full time

Job summary

An exciting opportunity awaits at a prestigious boutique hotel in Central London. As a Duty Manager, you will lead the front of house operations, ensuring every guest enjoys a memorable experience. This role requires a proactive leader with a passion for hospitality and excellent communication skills. Join a dynamic team at a five-star hotel that values service excellence and offers a supportive environment for career growth. With a variety of benefits, including annual leave and professional development opportunities, this position is perfect for those looking to make a significant impact in the hospitality industry.

Benefits

20 days of annual leave

Marriott staff rate

Management Apprentice programmes

Digital Learning Zone access

Financial wellbeing discounts

Health care cash plan

Pension scheme

Free meals on duty

£500 referral fee

Qualifications

• Previous hotel experience in a senior front office role is essential.
• Strong communication and organizational skills are required.

Responsibilities

• Manage the smooth running of the front of house operation.
• Ensure guests have a unique and enjoyable experience.

Skills

Hotel Management

Customer Service

Communication Skills

Organizational Skills

Education

Experience in a Senior Front Office Role

Job description

Job Ref: YTL1911 Branch: Threadneedles Hotel Location: Threadneedles Hotel, London (Central) Salary/Benefits: £14.00 per hour Contract type: Permanent Hours: Full Time Shift pattern: 4 shifts on, 4 shifts off / 7AM - 7PM Hours per week: Average of 38.5 hours over 2 weeks Posted date: 16/12/2024 Closing date: 29/01/2025

This is a fantastic opportunity to join one of City of London’s finest boutique properties. The unique 74-bedroom five-star hotel is part of The Autograph Collection from Marriott. Perfectly situated in Central London, we're just moments from Bank Tube Station.

The Role of a Duty Manager

Leading from the front, the Duty Manager is a critical role for the hotel where you will manage the smooth running of the front of house operation to ensure all our guests have a unique and enjoyable experience.

Our guests will be your priority, you will be a strong communicator, with a great eye for detail and organisation skills. You will have fun with our guests and enjoy being part of the front office team.

Successful candidates will have previous hotel experience working in a senior front office role.

Our Top Ten Benefits

1. 20 days of annual leave, equal to 5.6 weeks (Including bank holidays), increasing with length of service.
2. Marriott staff rate available to the Threadneedles team.
3. Investment into your career with our Management Apprentice programmes.
4. Investment into your learning and development with the Digital Learning Zone and Learning courses.
5. Financial wellbeing with lifestyle savings and discounts from over 1,200 retailers.
6. Interactive health and wellbeing platform and health care cash plan benefits package.
7. Contributing to your future with the Pension scheme.
8. Recognition of positive contributions aligned with our company values.
9. Free meals on duty.
10. £500 referral fee if you recommend someone to work for us.

YTL Hotels

Threadneedles Hotel is one of six hotels and properties operated by YTL Hotels in the UK. YTL Hotels is the hospitality arm of one of Malaysia's most dynamic conglomerates.

Every day, our stars craft inspired experiences to accomplish our culture of service excellence.

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

If you feel this unique opportunity is for you and you would love to join and be a part of the YTL team, please apply now.