Hotel Assistant Manager

Bighornlaw; Portsmouth; On-site; USD 55,000; Full time

Job summary

A leading hotel in Portsmouth seeks an experienced Assistant General Manager to oversee daily operations and ensure exceptional guest service. The ideal candidate will have strong leadership skills and a passion for hospitality, alongside a bachelor's degree and management experience in the industry. This role offers a chance to grow within a dynamic team focused on providing a 5-star experience.

Qualifications

• 3+ years of management experience in the hospitality industry required.
• Proven record of managing a team in a hospitality role.

Responsibilities

• Manage daily operations and ensure a 5-star guest experience.
• Collaborate on budget development and performance assessment.
• Facilitate HR functions and staff development.

Skills

Leadership

Customer Service

Organizational Skills

Communication

Problem Solving

Education

Bachelor's Degree in Hospitality Management

High School Diploma or GED

Job description

We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations, and assume the GM responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you!

Responsibilities

• Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
• Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
• Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability
• Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed
• Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas

Qualifications

• Showcase exceptional organizational, communication, and problem-solving skills
• 3+ years of experience working in a hotel or the hospitality industry required
• A proven record of experience managing a team, preferably in a hospitality role, is required
• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• You must have a high school diploma or GED; bachelor’s degree in hospitality management, or a related field

Compensation

$55,000

About The Hotel Portsmouth

Centrally located in the Market Square district, we are surrounded by all the shops, restaurants, cafes, and historic sites that make Portsmouth so special.

Portsmouth's favorite downtown hotel!Unique among Portsmouth hotels, we are grand, yet boutique. Gracious and welcoming. Our boutique Portsmouth hotel offers all the amenities of a large hotel with the irrepressible charm of a bed and breakfast.

Looking for the strongest cup of fresh-brewed joe? Need a recommendation for the tastiest lobster roll on the docks? The Hotel Portsmouth staff has the inside scoop on all of thelocal hotspots, with most located just a leisurely stroll from our front steps.

Come experience modern hospitality in a historic setting at The Hotel Portsmouth: we know what you're looking for.