Hostel Cleaners Needed (Must have Enhanced DBS)

Corus Consultancy; Cardiff; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company is seeking a Hostel Cleansing Operative in Cardiff to provide high-quality cleaning services in flats and communal areas. The role involves following cleaning procedures, ensuring health and safety compliance, and liaising with building staff. Candidates should be committed to customer satisfaction and able to work from various locations as required.

Qualifications

• Responsible for high-quality cleaning service in flats and communal areas.
• Must comply with health and safety legislation.

Responsibilities

• Provide cleaning service in hostels for vulnerable families.
• Identify repairs and report conditions of flats and communal areas.
• Communicate with customers and other service areas.

Skills

Customer Service

Health and Safety Compliance

Education

BICSc Training Standards

Job description

The Hostel Cleansing Operative will be responsible for providing high quality cleaning service in flats and communal area in Hostel/s across the City, which provide accommodation for vulnerable families and single people with complex needs.

Duties and Responsibilities and Job Specific Requirements

• To provide a high-quality cleaning service and taking full responsibility for specific tasks in communal areas and residential flats within Hostels.
• To follow all cleaning procedures.
• To support the councils policies and procedures regarding Health and Safety and safe working practices.
• To risk assess areas work and tasks to ensure a healthy and safe working environment for employees and public at large.
• Identify repairs and report the condition of the flats and the communal areas within the hostel/s.
• Liaise daily with Building Staff and Hostel Supervisor, reporting on operational problems arising, including ASB or other tenancy issues.
• To provide clear written information to support work undertaken to aid the management team when providing answers to corporate complaints and for use during performance reviews.
• To ensure customer satisfaction, by working to improve customer service, and provide the highest quality of work in line with service level agreements.
• To communicate with customers and other service areas by telephone or in person as required.
• To undergo training and coaching and achieve BICSc training standards.
• To take reasonable care for the health and safety of yourself and other persons who may be affected by your acts or omissions and to comply with all health and safety legislation as appropriate.
• Although you will be provided with a base, you will be required to work from various locations in accordance with the needs of the role.

Location: Cardiff

Hours per week: 37 (Mon to Fri 8am to 4pm)

If interested, please submit your CV and call Varsha on 02036913890 between 9am to 5pm for more details