Host Team Member - Part time 16hrs

TN United Kingdom; Farnborough; On-site; GBP 20,000 - 25,000; Part time

Job summary

Join an innovative and lively hotel team where your personality shines! As a Host Team Member, you'll be the first friendly face guests see, ensuring they feel welcome and valued. With a focus on fun and individualism, this role offers a chance to thrive in a supportive environment. Enjoy fantastic benefits like health memberships, discounts, and a vibrant workplace culture. If you're passionate about delivering exceptional guest experiences and love working in a dynamic team, this position is perfect for you!

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

50% discount on Food and Drink

30% discount at Starbucks

Excellent training and development programs

Mental health support and programs

Financial wellbeing support

Employee Assistance Programme

Company Pension scheme

Life Insurance

Qualifications

• Personality and a positive attitude are essential.
• Strong communication skills and teamwork are crucial.

Responsibilities

• Ensure every guest receives a warm welcome.
• Solve problems proactively before they arise.

Skills

Proactive problem-solving

Strong communication skills

Team player

Memory for personal touches

Positive attitude

Job description

Host Team Member - Part time 16hrs, Farnborough

Client: Village Hotels - Farnborough

Location: Farnborough, United Kingdom

Job Category: Retail

EU work permit required: Yes

Job Reference: b323d9d3aee6

Job Views: 4

Posted: 02.05.2025

Expiry Date: 16.06.2025

Job Description:

First impressions are the most important, right? The reception team at Village Hotel Club are the first friendly face our guests see. From reception, you will ensure that every guest gets a warm, vibrant Village Hotel Club welcome. A font of knowledge, you will know every detail about the hotel and local area, making recommendations and solving problems before they are even problems. Nothing is too much trouble.

Work, Grow, Play! Here at Village Hotel Club, we embrace personality, individualism, and fun. Forget stuffy hotels built around formality, pomp, and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Benefits include:

• Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, starting from £35 with a friend, including breakfast.
• Friends and Family discounted stays from £49, including breakfast.
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
• 30% discount in our Village Hotel Starbucks stores, on and off shift.
• Excellent training and development programs, including Rising Stars and Talent Academy.
• Innovative mobile gaming training platform across hotel areas.
• Discounts and cashback offers on many High Street Brands and Supermarkets.
• Well-being and healthcare benefits, including mental health support and programs.
• Up to 2 mental health days annually, mental health first aiders.
• Financial wellbeing support and salary drawdown via Wagestream.
• Access to Employee Assistance Programme for support and counselling.
• A fun, supportive, and inclusive work environment with regular team events.
• Reward and recognition schemes, anniversary rewards for service milestones.
• Electric car salary sacrifice scheme.
• Guaranteed day off on your birthday.
• Discounted Health Cash plan and Sick pay Insurance.
• Big People Days to celebrate and reward employees and communities.
• Enhanced maternity and paternity benefits and pay.
• Company Pension scheme.
• Life Insurance.

*Terms and conditions apply based on your contract.

What we need from you:

• Personality and a positive attitude.
• A great memory for personal touches with returning guests.
• Proactive problem-solving skills.
• Passion for delivering excellent guest experiences.
• Strong communication skills.
• Team player, able to partner with other departments.

Come and be part of something new and special—Work, Grow & Play the Village Way!