Host – Disco-Brunch Experience Lead

Nightcap Plc

Greater London

On-site

GBP 14,000 - 21,000

Full time

6 days ago

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Benefits offered by this job

Service charge

50% food & drink discount

Discount portal

Early access to pay (Wagestream)

Life assurance £10,000

Employee Assistance Program (EAP)

Training & development

Vibrant team & fun culture

Job summary

Nightcap Plc is seeking a Host/Hostess for Blame Gloria to warmly welcome guests and manage reservations for a lively brunch and nightlife venue in London. You will guide guests through the cocktail menu, coordinate seating, and provide information to ensure an iconic welcome and enjoyable dining experience.

The role emphasizes strong communication, organization, and a friendly, proactive attitude to handle high guest volumes with poise and enthusiasm.

Qualifications

Strong communication with guests in a polite and engaging manner.
Excellent organizational abilities to manage reservations and seating.
Ability to work well under pressure during busy times.
Positive and outgoing personality creating a welcoming atmosphere.
Good problem-solving skills to handle guest inquiries and issues.

Responsibilities

Greet and welcome customers, manage reservations, ensure a smooth dining experience.
Escort guests to tables and guide them through the cocktail menu.
Answer phone calls, take reservations, and provide information to guests.
Handle inquiries and complaints professionally and courteously.
Maintain a clean front-of-house area and assist in opening/closing duties.