Host — Create Legendary Guest Experiences

Blame Gloria; City of Westminster; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Service charge

Staff discount

Discount portal

Wagestream pay

Life assurance

EAP

Training & development

Fun team culture

Job summary

Blame Gloria in Westminster is seeking a friendly Host/Hostess to greet guests, manage reservations, and ensure a smooth dining experience. You will escort guests to tables and showcase our cocktail menu with warm recommendations.

Join Nightcap's vibrant team and enjoy a lively atmosphere, flexible hours, and pay from £12.71 per hour. Benefits include staff discounts, life assurance, EAP, and ongoing training to help you shine. We value energy, hospitality, and teamwork.

Qualifications

• Excellent communication and guest service skills.
• Strong organizational abilities to manage reservations and seating.
• Ability to work under pressure during busy periods.
• Positive, outgoing personality and a welcoming demeanor.
• Problem-solving skills to handle guest inquiries and issues.

Responsibilities

• Greet guests and manage reservations to ensure smooth dining experiences.
• Escort guests to tables and offer recommendations from the menu.
• Answer phone calls, take reservations, and provide information to guests.
• Handle guest inquiries, complaints and special requests professionally.
• Maintain a clean, organized front-of-house area including entrance and restrooms.
• Assist with opening/closing duties and reservation book management.

Skills

Strong communication

Excellent organizational abilities

Work under pressure

Positive and outgoing

Problem-solving

Job description

Blame Gloria in Westminster is seeking a friendly Host/Hostess to greet guests, manage reservations, and ensure a smooth dining experience. You will escort guests to tables and showcase our cocktail menu with warm recommendations.

Join Nightcap's vibrant team and enjoy a lively atmosphere, flexible hours, and pay from £12.71 per hour. Benefits include staff discounts, life assurance, EAP, and ongoing training to help you shine. We value energy, hospitality, and teamwork.