Host

The Alchemist; Liverpool; On-site; GBP 18,000 - 22,000; Full time

Job summary

The Alchemist seeks a Host to join their professional team in Liverpool. You will welcome guests, manage reservations, and ensure a memorable dining experience. While experience is valued, a passion for food and drink is essential. In return, enjoy industry-leading training and various employee benefits, including flexible rotas and wellbeing support.

Benefits

Free hot/soft drinks on shift

50% off food when on shift

Flexible rotas

Guaranteed birthday + recovery day off

Currency of Kindness scheme

Industry renowned training

Transparent Tronc policy

24hr access to employee assistance programme

Regular incentives

Wellbeing activities

Qualifications

• Genuine passion for food and drink.
• Excellent telephone manner.
• Good computer skills or willingness to learn.

Responsibilities

• Welcoming guests and seating them warmly.
• Managing the reservation system.
• Preparing menus for service.

Skills

Excellent communication

Customer service

Flexibility

Job description

At The Alchemist we pride ourselves on doing things differently. Our drinks menu is mysterious and spellbinding. Our kitchens offer all-day dining with a molecular twist. As a member of our team, you will be provided with industry leading training that will enable you to deliver an unforgettable experience to every guest, every time.

Do you have a genuine passion for all things food and drink, can provide excellent service to all of our guests and would like to join a diverse, highly motivated and professional team?

Experience is welcome but isn't essential.We are looking for nice people who are willing to learn and work hard.

As a Host in our team, you will be responsible for:

• Welcoming our guests and seating them in a warm, genuine manner
• Managing our reservation system
• Making reservations over the phone, in person and dealing with guest enquiries
• Ensuring all menus are prepared for service
• In depth knowledge of food, offers and booking types available

You will have an excellent telephone manner and be able to communicate well with our guests. You should be good on a computer, or willing to learn! And have a flexible approach to your role.

In return for your hard work, we offer:

• Free hot/soft drinks on shift
• 50% off food when on shift or dining with guests in any of our venues
• Flexible rotas
• Guaranteed birthday + recovery day after off
• Currency of Kindness scheme allowing you to be paid to give back to local charities to your venue.
• Industry renowned training with fantastic career progression opportunities.
• Transparent Tronc policy where 100% of gratuities and service charge to go the team.
• 24hr access to employee assistance programme, with counselling, mental health support and financial and legal advice.
• Regular incentives, which can take you around the country, and the world.
• Wellbeing activities, support and sessions through our partnership with So Let's Talk

Good luck!