Host

Oakland Care Group; Littlehampton; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Sick pay

Paid breaks

Healthcare

Cycle to Work

Uniforms provided

Performance bonus

Paid induction and training

Care Certificate support

Career pathways

Pension contributions

Job summary

Oakland Care Group in Littlehampton is seeking a friendly, reliable Host to join our residential home. You will deliver a high-quality hospitality service during meals, support dining, and help maintain a clean, welcoming environment while respecting residents’ needs.

This is a full-time, Monday–Friday role with a Weekend Host to provide maternity cover for one year, offering opportunities to contribute to residents’ comfort and quality of life.

Qualifications

• Experience in hospitality or care dining is preferred.
• Strong customer service and communication skills.
• Knowledge of food hygiene standards is desirable.

Responsibilities

• Provide an exceptional hospitality service to residents during mealtimes and refreshments.
• Assist with meal preparation, plating, serving, and clearing.
• Ensure dining rooms, lounges, and service areas are clean, organised, and inviting.
• Support residents in a polite and respectful manner, ensuring their dietary needs and preferences are understood and met.
• Maintain stock of refreshments, cutlery, tableware, and hospitality supplies.
• Prepare snack trolleys and drinks throughout the day as required.
• Follow food hygiene standards and infection control procedures at all times.
• Work collaboratively with the care and kitchen teams to ensure smooth dining experiences.
• Uphold the home's high standards of cleanliness, presentation, and service.
• Maintain accurate documentation where required (e.g., food temperature checks, cleaning records).Attend training, meetings, and supervision sessions as required.
• Comply with all health and safety, safeguarding, and organisational policies.

Skills

Hospitality service

Customer service

Food hygiene

Stock management

Meal service

Communication

Job description

Host

Location:

Littlehampton

Hours:

Host - 35 hours per week (Monday to Friday, 09:00-16:00) - Maternity Cover for 1 year

Host (18+ years)

Weekdays:

£13.67 per hour

Weekends:

£14.67 per hour

Overtime:

£15.67 per hour

Bank Holiday:

£20.50 per hour

The Role

Oakland Care Group is seeking a friendly, reliable, and professional Host to join our team at our residential home in Littlehampton. As a Host, you will play an essential part in delivering a high-quality hospitality service to our residents. You will help create a warm, welcoming dining experience, support meal service, maintain cleanliness in dining and lounge areas, and ensure residents receive attentive, person-centred support during mealtimes and throughout the day. We are seeking a full-time Host, working Monday to Friday, and a Weekend Host to provide maternity cover for one year. This is a rewarding, people-focused role where you will contribute directly to residents' comfort, dignity, and quality of life.

Key Responsibilities:

• Provide an exceptional hospitality service to residents during mealtimes and refreshments.
• Assist with meal preparation, plating, serving, and clearing.
• Ensure dining rooms, lounges, and service areas are clean, organised, and inviting.
• Support residents in a polite and respectful manner, ensuring their dietary needs and preferences are understood and met.
• Maintain stock of refreshments, cutlery, tableware, and hospitality supplies.
• Prepare snack trolleys and drinks throughout the day as required.
• Follow food hygiene standards and infection control procedures at all times.
• Work collaboratively with the care and kitchen teams to ensure smooth dining experiences.
• Uphold the home's high standards of cleanliness, presentation, and service.
• Maintain accurate documentation where required (e.g., food temperature checks, cleaning records).Attend training, meetings, and supervision sessions as required.
• Comply with all health and safety, safeguarding, and organisational policies.

Benefits

• Enhanced rates of pay for working weekends, Bank Holidays, and overtime
• Sick pay benefit scheme
• Paid breaks
• Healthcare benefits
• Cycle to Work Scheme
• Home & Electronics Scheme
• Paid DBS checks
• Blue Light discount package (superb discounts on travel, leisure, entertainment and more)
• Uniforms provided
• Performance bonuses
• Paid induction and training time
• On-the-job development
• Support with the Care Certificate
• Supervision and appraisal meetings.
• Qualifications sponsorship and support
• Career pathways
• Pension contributions
• Long service award
• Refer-a-friend scheme

This position is NOT open for sponsorship.