Host

Green & Fortune Ltd.; Greater London; Híbrido; GBP 21.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company Sick Pay

Restaurant discount (50% in restaurant

Cafe discounts 25%

Holidays with length of service

Loyalty bonuses

Paid volunteer day each year

Retail, Grocery and Gym Discounts

Cycle to Work Scheme

Refer a friend scheme

Learning & Development Portal

G&F Support Scheme

WeCare: 24/7 online GP & wellbeing

Hospitality Action – EAP

Descripción de la vacante

Green & Fortune is seeking an experienced Host to join the Rotunda Restaurant team at Kings Place, London. You will greet guests, seat them, and manage reservations by email and telephone while supporting the floor to ensure smooth service.

Ideal candidates will have excellent English communication, a friendly and proactive attitude, and meticulous attention to detail in a fast-paced setting. A comprehensive benefits package is provided along with development opportunities.

Formación

• Proven experience as a Host / Receptionist in a similar setting.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong attention to detail and cleanliness.

Responsabilidades

• Greet guests promptly after seating and manage service order flow.
• Interact with guests and support the floor where necessary.
• Manage reservations via email and telephone and balance table assignments.
• Liaise with guests on inquiries and events; handle enquiries.

Conocimientos

Guest hospitality

Communication

Multitasking

Attention to detail

Descripción del empleo

Green & Fortune is excited to offer a fantastic opportunity for an experienced Hostto join our team at Rotunda Restaurant in Kings Place. We are seeking individuals who thrive in a busy bar and restaurant environment. Ideal candidates will have previous experience in a similar role, excellent communication skills with a strong command of English, and a genuine passion for the industry. A friendly nature, a can-do attitude, and a keen eye for detail are also essential qualities we are looking for.

KEY RESPONSIBILITIES OF THE ROLE:

• Ensure that guests are greeted and dealt with promptly after being seated at a table and in accordance with the order of service.
• Interact with customers and support the floor where necessary
• Manage reservations, enquiries and ensure table assignment is balanced for the service via email and telephone
• Lease with guests on equiries and manage events enquiries
• Maintain a clean and organized area, ensuring compliance with health and safety regulations
• Handle cash transactions and maintain accurate records of sales
• Collaborate with the team to ensure smooth operation of the restaurant and overall customer satisfaction
• Uphold the highest standards of customer service and professionalism

REQUIREMENTS:

• Proven experience as a Host / Receptionistin a similar setting
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Strong attention to detail and cleanliness

WHAT DO WE OFFER IN RETURN?

• Company Sick Pay
• 50% discount in our restaurant and 25% off at our cafes
• Holidays increase with length of service
• Loyalty bonuses in line with the length of service.
• One paid day off each year to get involved in any community or charity volunteering activity of your choice, as we believe in the power of giving back
• Retail, Grocery and Gym Discounts
• Cycle to Work Scheme
• Refer your friend scheme
• Learning and Development Portal and further education with apprenticeship programs
• G&F Support Scheme
• WeCare: 24/7 online GP, mental health support, Financial and legal wellbeing, get fit programmes, and many more for you and your family members
• Hospitality Action – Access to a confidential Employee Assistance Programme (EAP)

A LITTLE BIT ABOUT US

At Green & Fortune, hospitality is at the heart of what we do. Since 2008, we’ve grown into an award-winning independent company, delivering high-quality food, personal service, and memorable experiences across retail and events.

We operate five iconic London venues: Kings Place in Kings Cross, Sea Containers, Rose Court, One Southwark Bridge, and Central Hall in Westminster. We care deeply about our people and our guests, and we look for individuals who share our passion for making customers happy.

Our organisation is committed to fostering a diverse, equitable, and inclusive workplace, encouraging individuals from all backgrounds to apply and join us in creating a vibrant and supportive environment. We fully support individuals with disabilities throughout the recruitment process. If you have a disability and require assistance, please contact our People team at [e-mail] to discuss any necessary adjustments. We appreciate every applicant who submits their CV; however, only successful candidates will be contacted.

Please note that eligibility to work in the UK is required.

Our ESG Commitment

We embed sustainability and responsibility into everything we do, from reducing our environmental impact to supporting our people and local communities. Caring for our people, our communities, and the planet is part of everyday life at Green & Fortune, and every team member plays a role in this.