Host

TN United Kingdom; Croydon; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a dynamic team at BOXPARK as a Host/Hostess, where you will be the first point of contact for customers. Your role involves greeting guests, sharing information about events, and ensuring a memorable experience. We value our employees and offer competitive salaries along with fantastic perks. Opportunities for career progression are available, making this a great place to grow your career.

Benefits

Health cash plan via SimplyHealth

Wellbeing champions

Discretionary annual bonus scheme

Wagestream access

Cycle to Work scheme

50% discount on drinks

Qualifications

• Confident, sociable, and patient.
• Able to engage with the public effectively.

Responsibilities

• Greet and seat customers.
• Communicate daily events and promotions.
• Assist with the ordering process.

Skills

Customer Service

Multitasking

Communication

Job description

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For 13 years, we have been offering our famous EAT.DRINK.PLAY experience with unrivalled street food, bars, shops, and entertainment all under one roof. Where else could you eat Greek gyros, catch a Harry Styles party, play crazy golf, eat a Bao, and watch Stormzy perform? Nowhere!

In 2011, we created the world’s first pop-up dining and shopping destination in Shoreditch, before opening venues in Croydon, Wembley, and in 2024, Liverpool and Camden.

We are growing rapidly with new sites planned for Bristol and London, and we are excited to expand our team. Join the thrilling ride at BOXPARK… if you’re ready for a challenge!

The Role:

Boxpark is seeking a highly dedicated and passionate Host/Hostess to deliver friendly and memorable customer experiences. As the first point of contact, you should be confident, approachable, friendly, and enjoy engaging with the public. Responsibilities include greeting and seating customers, communicating daily events and promotions, and assisting with the ordering process. Ability to perform well in a fast-paced environment, multitask, and follow instructions is essential.

The ideal candidate is confident, sociable, patient, and capable of making each guest feel 'special' in all circumstances.

Pay and Benefits:

Our people are central to everything we do at BOXPARK. Alongside competitive salaries, we offer fantastic employee perks to support and make you feel valued throughout your journey with us.

Wellbeing:

• Health cash plan via SimplyHealth offering cashback on dental, optical, prescriptions, online GP, and 24/7 counselling.
• Wellbeing champions trained as Mental Health First Aiders across venues, implementing initiatives focusing on mental, financial, physical, and social health throughout the year.

Financial:

• Discretionary annual bonus scheme.
• Wagestream: Access to earned wages anytime, no need to wait for payday.
• Cycle to Work scheme for purchasing a tax-free bicycle and equipment.
• All guest tips go directly to our teams.
• 50% discount on drinks.

Career Progression:

• Opportunities to grow and advance within BOXPARK. We offer development programs from Bar Team Member to General Manager.

BOXPARK is an equal-opportunity employer committed to diversity and inclusion, and we do not discriminate based on race, religion, gender, age, sexuality, gender identity, or physical ability.