Host

MJMK; City of Westminster; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

50% discount across MJMK restaurants

£500 referral bonus

Career growth opportunities

Mental health & well-being support

Enhanced maternity/paternity pay after

Extra days holiday up to 33 days

Enhanced pension plan after 5 years

Job summary

Casa Victoria at MJMK Restaurants is seeking a friendly and professional Host to welcome guests and manage reservations in a lively, 155-cover dining space with a terrace. You will coordinate between guests, kitchen, and front-of-house teams while maintaining high standards of cleanliness and guest care.

The role requires strong communication, organisation, and a willingness to learn the menu, with opportunities for career growth within MJMK’s expanding portfolio of restaurants.

Qualifications

• Warm, welcoming, and confident personality with guest focus.
• Strong organisational skills for reservations and guest flow.
• Excellent verbal communication and professional tone.
• Experience in host/receptionist/front-of-house in a quality dining环境.
• Ability to handle VIPs and large groups with personalised care.
• Detail-oriented and mindful of cleanliness in public areas.

Responsibilities

• Manage reservations, walk-ins, and guest flow efficiently.
• Liaise between guests, kitchen, and dining room for smooth service.
• Execute opening and closing duties with daily checklists.
• Maintain cleanliness of toilets, entrance, and outdoor areas.
• Support team briefings and contribute to service improvements.

Skills

Warm personality

Organised

Verbal communication

Customer service

Calm under pressure

Hospitality standards

Menu knowledge

Team coordination

Attention to detail

Guest flow management

Booking management

VIP handling

Tools

Guest database systems

Job description

Host Candidate Requirements:

• Warm, welcoming, and confident personality with a passion for delivering outstanding guest service
• Strong organisational skills with the ability to manage reservations, walk-ins, and guest flow efficiently
• Excellent verbal communication and interpersonal skills, maintaining a friendly and professional tone at all times
• Able to handle guest inquiries, special requests, and feedback with grace and discretion
• Calm under pressure, especially during busy service periods or when managing wait times
• Strong understanding of hospitality standards and commitment to best-in-class guest experiences
• Willing to learn and confidently speak about the menu, ingredients, and the story behind our dishes
• Comfortable liaising between guests, the kitchen, and the dining room team to ensure seamless coordination
• Detail-oriented and proactive in maintaining cleanliness and hygiene in public areas (toilets, entrance, outside areas)
• Experience managing bookings across phone, online systems, and in person
• Confident in handling large groups and VIPs with personalised attention and care
• Responsible for completing opening and closing duties, including daily checklists
• Enthusiastic about team culture and actively contributes to team briefings and service improvements
• Experience in a Host/Receptionist or front-of-house role within a quality-driven restaurant
• Familiarity with guest preference tracking or experience with guest database systems is a plus

What We Offer Our Host:

• 50% discount across all MJMK restaurants
• £500 referral bonus for recommending a friend
• Opportunity to develop your career growth with MJMK Restaurants
• Mental health & well-being support with Hospitality Action who can offer free advice and counselling if you’re struggling at work or at home.
• Enhanced maternity and paternity pay after your first year with us
• Extra day's holiday every year you're with us, up to 33 days
• Enhanced pension plan after 5 years with us

About Casa

Our journey began in 2018 with the launch of Casa do Frango in London Bridge – a Portuguese grill concept inspired by Marco's Portuguese heritage and fond memories of his upbringing in Southern Portugal. Offering a menu of fresh, wood charcoal-grilled dishes in a warm atmosphere, it quickly became a local favourite. Building on this success, we were fortunate to be able to expand Casa to the neighbourhoods of Mayfair (2022) and Victoria (2023).

We're looking for a Hostto join our team at Casa Victoria where you will play a key role in delivering exceptional food and contributing to deliver outstanding guest experiences. The site welcomes around 1500 guest each week, a 155-cover dinning space split into two floors, including a spacious mezzanine with its own bar and floor-to-ceiling windows overlooking the street and restaurant below. The site also features a comfortable terrace, perfect for summer, accommodating up to 64 guests.

We are passionate about creating memorable experiences for our guests and nurturing a positive, energetic work environment for our team. After winning Disruptor Brand at the 2023 Peach 20/20 Hero & Icon Awards and Emerging Concept at the MCA Hospitality Awards 2023, there's never been a better time to join us. With our expansion continuing in 2025, career progression opportunities are endless.

About MJMK Restaurants

MJMK Restaurants own and operate a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango. In 2020, we partnered with chef patron Santiago Lastra to open KOL, a fine dining restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin Star, named No. 17 on the World’s 50 Best Restaurants list.

In 2022, we launched Lisboeta, a premium restaurant in Fitzrovia with renowned Portuguese chef patron Nuno Mendes. 2024 saw two new ventures: Fonda, a contemporary Mexican concept in Mayfair - our second collaboration with Santiago Lastra - and AngloThai in Marylebone, a debut restaurant from husband-and-wife John and Desiree Chantarasak, blending Thai flavours with British ingredients. Within three months of opening, AngloThai earned a Michelin star.

In the 2025 National Restaurant Awards, AngloThai was named The Square Opening of the Year and ranked 7thin the Top 100 list, followed by KOL at number 50 and Lisboeta at 93rd place.