Hospitality Trainer

The Opportunity Provider Ltd; Lancing; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Salary from £29k + bonuses

25 days holiday + birthday

Buy/sell up to 5 days leave

Healthcare cash plan

Dental plan

Hospital treatment plan

Employee assistance programmes

24/7 GP access

Enhanced sick pay

Life insurance

Mileage & travel expense reimbursement

Job summary

The Opportunity Provider is seeking an experienced Hospitality Trainer to guide apprentices and shape the future of hospitality. The role involves travel across your area with a mix of home-based and site visits, delivering hands-on training and personalised learning plans.

You will work with our Hospitality Academy on essential techniques, customer service and employer engagement, supporting learners to succeed and grow in their careers.

Qualifications

• Demonstrable hospitality management experience at a professional level.
• Experience managing F&B, Housekeeping, Front Office, Reception & Reservations, Conference & Events, Outlet or Kitchen.
• Confidence with technology and strong organisational skills.
• Level 2 GCSE English and Maths or willingness to achieve this.

Responsibilities

• Guiding apprentices at all levels, helping them develop their skills and confidence in the hospitality sector.
• Supporting apprentices at our Hospitality Academy with hands-on training in techniques and customer service.
• Personalising learning plans to suit each apprentice’s needs and providing tools to thrive.
• Demonstrating how essential skills like communication, teamwork, and problem-solving fit into hospitality.
• Building relationships with employers and updating them on apprentices’ progress.
• Managing administrative tasks and planning effectively using Google Suite and other systems.

Skills

Hospitality management

F&B experience

Housekeeping

Front desk/Reception

Reservations & Events

Conference & Events

Driving licence

Tech savvy

Organisational skills

Education

GCSE English & Maths (Level 2)

Job description

Share Your Expertise and Inspire Future Hospitality Professionals

Salary: From £29,000 + tax-free bonus | Location: Hybrid (covering the Devon area ) | Role: Hospitality Trainer

Are you an experienced hospitality professional ready for something new? Join The Opportunity Provider, an award-winning training provider, as a Hospitality Trainer. Enjoy the rewarding experience of sharing your skills with apprentices and shaping the future of the hospitality industry. You’ll work Monday to Friday, with a mix of home flexibility and workplace visits, offering a better work-life balance.

What You'll Be Doing:

• Guiding apprentices at all levels, helping them develop their skills and confidence in the hospitality sector.
• Supporting apprentices at our award-winning Hospitality Academy, providing hands‑on training in essential techniques and customer service.
• Personalising learning plans to suit each apprentice’s needs, ensuring they have the tools to thrive.
• Demonstrating how essential skills like communication, teamwork, and problem‑solving fit into the hospitality world.
• Building relationships with employers and keeping them updated on their apprentices’ progress.
• Managing administrative tasks and planning effectively using Google Suite and other systems.

A typical week will include at least 3 days of travel within your area to visit apprentices, with the rest of your time spent working from home.

What You'll Need to Bring:

• Demonstrable experience at Hospitality Management level.
• Experience managing one or more of the following: F&B, Housekeeping, Front Office, Reception & Reservations, Conference & Events, Outlet, Kitchen.
• Ideally, a professional qualification in hospitality or a related field.
• Confidence with technology and strong organisational skills.
• Level 2 (GCSE) qualification in English and maths (or a willingness to achieve this).
• A full driving licence and access to your own vehicle for travel within your team area.

Why Work With Us?

We invest in your growth so you can continue to inspire and support others. That’s why we provide access to qualifications and development opportunities to help you grow in your role, including an apprenticeship programme to become a trainer.

We also offer:

• A starting salary from £29,000 plus tax‑free bonuses when company targets are met.
• 25 days’ holiday (plus bank holidays) and an extra day for your birthday.
• The option to buy or sell up to five additional days’ leave.
• Healthcare cash plan, dental plan, hospital treatment plan, employee assistance programmes, and 24/7 GP access.
• Enhanced sick pay and life insurance.
• Reimbursement for mileage and travel expenses.

Why Join The Opportunity Provider?

At TOP, we believe in the transformative power of apprenticeships—not just for individuals, but for businesses and the hospitality industry as a whole. We’re proud to be a Disability Confident and Living Wage employer, committed to creating a workplace where everyone can thrive.

If you’d like to know more about the role, our approach to flexible working, or any adjustments we can make to support you during the recruitment process, please get in touch at [e-mail]

This role is subject to an Enhanced DBS Check, as we are dedicated to safeguarding the welfare of children, young people, and vulnerable adults.