Hospitality Team Lead — Lead & Develop Teams with Perks

Aramark Ltd; City of Westminster; Sur place; GBP 26 000 - 34 000; Plein temps

Avantages offerts par ce poste

Free meals on shift

Gym access

MyStaffShop discounts

Life assurance

Pension contributions

Generous holiday entitlement

Apprenticeship schemes

Résumé du poste

Aramark Ltd. is seeking a Hospitality Team Lead to organise and direct a service-focused team across shifts, ensuring efficient delivery of guest experiences. You will oversee stock, audits, orders, and provide management cover when needed.

The role involves recruiting and training staff, managing rotas and payroll, and handling daily briefings, with a strong emphasis on customer feedback and service excellence.

Qualifications

• Must have resided in the UK for the past 3 years.
• Must have legal right to work in the UK.
• Must be able to pass full security vetting and DBS checks.
• Hospitality experience in a supervisory role.

Responsabilités

• Organise team members to deliver service efficiently.
• Manage stock counts, audits and placing orders.
• Provide management cover when the manager is away or at another site.
• Recruit and train staff members.
• Handle day-to-day office tasks including rotas, payroll and holiday cover.
• Address customer complaints and feedback promptly and effectively.

Connaissances

Supervisory experience

Team leadership

Recruitment

Training

Description du poste

Aramark Ltd. is seeking a Hospitality Team Lead to organise and direct a service-focused team across shifts, ensuring efficient delivery of guest experiences. You will oversee stock, audits, orders, and provide management cover when needed.

The role involves recruiting and training staff, managing rotas and payroll, and handling daily briefings, with a strong emphasis on customer feedback and service excellence.