Hospitality Supervisor

bartlett mitchell - #TVCWoodLane; Greater London; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Birthday day off

Michelin-class masterclasses

Development courses 2–7

Discounts & cashback

Cycle-to-work

Freedom Friday

Free lunch

Mental Health App access

Enhanced parental leave

Fertility leave

Grandparent leave

Job summary

BM Caterers is seeking a Hospitality Supervisor to lead high-quality service across events, meetings and corporate functions. You will set up, service and clear areas with discretion and politeness, liaising with the client reception team on bookings and updates.

You will host lounge service, set meeting rooms to required standards, and ensure food and beverage delivery complies with health and safety requirements. Training and development are supported.

Qualifications

• Food Safety Level 2 certification is preferred.
• Health & Safety Level 2 certification is preferred.
• No other formal qualifications required, but reading company manuals is expected.

Responsibilities

• Set up, service and clear areas with meticulous attention to detail.
• Liaise with client reception regarding bookings and updates.
• Host lounge service in exec lounge and meet room setup to required standards.

Skills

Customer service

Communication

Attention to detail

Liaison with clients

Education

Food Safety Level 2

Health & Safety Level 2

Job description

We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Hospitality Supervisor to join our team. From high profile events and functions to corporate meetings, you’ll ensure every customer experience is a positive one. Providing an efficient and high standard of hospitality service, you’ll set up, service and clear areas with meticulous attention to detail, understanding that discretion and politeness are essential. Your daily duties will include liaising with the client reception team regarding all bookings and booking updates, hosting a lounge service in our exec lounge, setting meeting rooms to required standards, delivery of all food and beverage requirements, and responsible for all food & health & safety requirements. You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. And you’ll be sure to liaise with customers to ensure their needs have been met. Ideally you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services. BM Caterers are committed to supporting your training and development to achieve your career goals.

Our benefits include:

• An annual day off for your birthday!
• Monthly masterclasses with Michelin-starred chefs.
• Fully funded development courses ranging from levels 2 to 7.
• Discounts and cashback at a wide variety of retail and leisure outlets.
• Cycle-to-work scheme.
• Freedom Friday – a paid day off to volunteer at a charity of your choice.
• Free lunch every workday!
• 24/7 access to the Mental Health Charter App.
• Enhanced parental leave benefits.
• Paid leave for fertility treatments.
• Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website

Compensation: Competitive salary